VIP Front of House Supervisor

4 weeks ago


Markham, Ontario, Canada Cineplex Full time

Job Title: Front of House Supervisor

Job Summary:

Cineplex is seeking a dynamic Front of House Supervisor to join our team. As a key member of our hospitality team, you will be responsible for leading, training, and managing a dedicated team of Front of House employees to ensure exceptional service experiences for our VIP guests.

Key Responsibilities:

  • Lead and manage a team of Front of House employees to ensure exceptional service experiences for VIP guests
  • Maintain a high guest satisfaction rate by consistently monitoring the guest experience
  • Accomplish restaurant human resource objectives by enforcing all policies and procedures
  • Reconcile end of the night funds
  • Solve problems and resolve conflict proactively through analysis, critical thinking, and flexibility in approach

Requirements:

  • A passion for hospitality and commitment to service excellence in a fast-paced service environment
  • Ability to initiate innovative and creative sales and food service activities
  • Safe food handling and smart serve certification is preferential
  • A flexible schedule that includes evenings, weekends, and holidays
  • Ideal candidates would possess a college or Hospitality degree
  • A minimum of 2 years previous experience in a bar, licensed restaurant, or similar environment is a requirement

Personality Requirements:

  • Good Communication Skills
  • Outgoing Personality
  • Strong Organizational Skills
  • Proactive Problem Solver
  • Computer Literacy
  • FOH Operational Skills
  • Hospitality Acumen

About Cineplex:

Cineplex is one of Canada's leading entertainment and media companies, operating in the Film Entertainment and Content, Amusement and Leisure, and Media sectors. We offer competitive compensation, comprehensive training programs, and tuition assistance.

Why Work at Cineplex:

Cineplex is a dynamic and innovative company that offers exciting career opportunities for energetic and experienced individuals. If you love the movies and enjoy working with the public, then this opportunity would be perfect for you.



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