Examination Support Specialist

4 weeks ago


Hamilton, Ontario, Canada McMaster University Full time

Job Summary:

As a key member of the McMaster University team, the Examination Support Specialist plays a vital role in ensuring the smooth conduct of examinations. This position involves setting up examination rooms, monitoring students, and adhering to established procedures.

Key Responsibilities:

  • Distribute, collate, and collect examination papers, answer booklets, and associated materials.
  • Monitor students during examinations and escort students as required.
  • Respond to inquiries from students, faculty, and academic departments based on established guidelines and escalate as necessary.
  • Ensure adherence to examination regulations.
  • Administer student sign-ins.
  • Complete and submit incident reports as required.

In addition to the above, this role may be responsible for:

  • Acting as a Scribe for students according to their dictation.
  • Acting as a Reader and reading examination papers clearly.
  • Making prescribed announcements throughout the examination period.
  • Reviewing identification and returning completed examination materials to authorized faculty or academic personnel.
  • Setting up test and examination arrangements, including technical support.

Qualifications:

Education: High school diploma or equivalent.

Experience: Prior customer service experience is preferred.



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