Examination Support Specialist

1 week ago


Hamilton, Ontario, Canada McMaster University Full time

Job Overview


McMaster University seeks a highly organized and detail-oriented individual to support the examination process as an Examination Support Specialist.



About the Role


The successful candidate will be responsible for ensuring the smooth execution of examinations, working closely with faculty and students to meet their needs.



Main Responsibilities


This role involves setting up examination rooms, monitoring students during exams, and escorting them as required. The ideal candidate must be able to work independently and as part of a team, handling multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail.



Key Accountabilities



  • Distribute, collate, and collect examination papers, answer booklets, and associated materials according to established procedures.
  • Monitor students during exams, providing support and assistance as needed.
  • Respond to inquiries from students, faculty, and academic departments based on established guidelines and escalate issues as required.
  • Evaluate student identification and return completed examination materials to authorized faculty or academic personnel.
  • Set up test and examination arrangements, including technical support, to ensure a seamless experience for all involved.


Additional Responsibilities


In addition to the above, this role may involve acting as a scribe for students, reading examination papers clearly, making announcements, and completing incident reports as required.



Requirements


To be considered for this position, candidates must have a high school diploma or equivalent and prior customer service experience is preferred.



Compensation Package


We offer a competitive salary range of $45,000 - $60,000 per annum, commensurate with experience, plus benefits.



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