Parts, Accessories and Apparels Business and Logistics Specialist

4 weeks ago


Sherbrooke, Quebec, Canada BRP Full time
Job Summary

We are seeking a skilled and detail-oriented Parts, Accessories and Apparels Business and Logistics Specialist to join our team. As a key member of our logistics and supply chain team, you will be responsible for ensuring the smooth delivery of our products to our valued dealer network and internal sales team.

Key Responsibilities
  • Assess and process critical requests promptly and efficiently.
  • Act in the best interest of the dealer and take necessary steps to resolve issues related to shipping, orders, and deliveries.
  • Conduct research and allocate credits for incomplete shipments, returns, and transport fees.
  • Provide exceptional customer service and support to our sales force for all shipping, order, and delivery-related inquiries.
  • Collaborate with purchasing and logistics teams to ensure seamless operations.
Requirements
  • Experience in customer service with knowledge of order-to-delivery processes.
  • Bachelor's degree or relevant qualification.
  • Bilingual English/French; additional languages a strong asset.
  • Excellent communication and problem-solving skills.
  • Understanding of supply chain operations and ability to adapt to changing circumstances.
  • Knowledge of SAP and dealer management systems an asset.
About BRP

BRP is a world leader in recreational vehicles and boats, driven by a spirit of ingenuity and customer focus. We operate manufacturing facilities globally and value diversity and inclusivity in our workplace.

Benefits
  • Annual bonus based on company financial results.
  • Generous paid time away and pension plan.
  • Collective saving opportunities and industry-leading healthcare.
  • Flexible work schedule and summer shutdown.
  • Discount on BRP products and educational resources.


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