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Sales Administrator

2 months ago

Langley, Canada OpenRoad Auto Group Full time

About OpenRoad Auto Group

OpenRoad Auto Group is a leading automotive retail group in Canada, representing 21 brands across 34 locations. We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives.

Our Vision

We aim to become the national automotive leader in customer experience, providing exceptional service and support to our customers and employees alike.

Job Summary

We are seeking a highly motivated and customer-focused Sales Administrator to join our team at OpenRoad Auto Group. As a Sales Administrator, you will be responsible for providing exceptional customer service, processing sales-related documents, and maintaining a clean and organized work environment.

Key Responsibilities

  • Represent the dealership in a professional and friendly manner.
  • Greet customers and determine the nature of their visit and direct them to the appropriate party.
  • Communicate with customers on the telephone in a professional, friendly, and efficient manner.
  • Process sales-related documents, working cooperatively with the sales department.
  • Stock vehicles, perform data entry, check lien and damage reports, and maintain the customer waiting area.
  • Assist managers with data entry and reporting.
  • Perform other administrative duties as required or assigned by management.

Requirements

  • Customer service attitude.
  • Ability to work with changing priorities and multitask.
  • Excellent interpersonal and communication skills in person and on the telephone.
  • Ability to work well with customers and colleagues and maintain relationships.
  • Excellent organizational and detail-oriented skills, with a professional appearance.
  • Computer skills – proficient in MS Word and Excel.
  • Previous reception experience is an asset.

What We Offer

  • A dynamic and collaborative work environment.
  • Opportunities for growth and development.
  • A comprehensive extended health and dental plan.
  • Recognition and engagement events.
  • And more