Bilingual Call Centre Representative
2 weeks ago
About This Opportunity
The Centralized Call Centre Representative reports to the Call Centre Supervisor. Their primary focus is to support work order creation for the FMO and Service departments to ensure the delivery of high quality facility services to our customers. This position will respond effectively in order to serve customers by determining requirements, answering inquiries and resolving problems, fulfilling requests, and maintaining and monitoring the work database of the Computerized Maintenance Management System (CMMS).
Responsibilities
- Respond to customer inquiries and resolve problems
- Maintain and monitor the work database of the CMMS
- Support work order creation for the FMO and Service departments
Requirements
- Fully Bilingual in English and French
- Ability to work independently with minimal supervision
- Ability to cope under pressure and maintain focus
Benefits
- Competitive pay
- Paid training at our Montreal location
- Medical and dental benefits after 6-month probation period
Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
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Bilingual Call Centre Representative
2 months ago
Ottawa, Ontario, Canada Black & McDonald Full timeAbout This OpportunityThe Centralized Call Centre Representative (bilingual) reports to the Call Centre Supervisor. Their primary focus is to support work order creation for the FMO and Service departments to ensure the delivery of high-quality facility services to our customers. This position will respond effectively to serve customers by determining...
-
Bilingual Call Centre Representative
2 months ago
Ottawa, Ontario, Canada Black & McDonald Full timeAbout This OpportunityThe Centralized Call Centre Representative (bilingual) reports to the Call Centre Supervisor. Their primary focus is to support work order creation for the FMO and Service departments to ensure the delivery of high-quality facility services to our customers. This position will respond effectively to serve customers by determining...
-
Bilingual Call Centre Representative
4 weeks ago
Ottawa, Ontario, Canada Black & McDonald Full timeAbout This OpportunityThe Centralized Call Centre Representative (bilingual) plays a key role in supporting work order creation for the FMO and Service departments. This position is responsible for ensuring the delivery of high-quality facility services to our customers by determining requirements, answering inquiries, and resolving problems.Key...
-
Bilingual Call Centre Representative
4 weeks ago
Ottawa, Ontario, Canada Black & McDonald Full timeAbout This OpportunityThe Centralized Call Centre Representative (bilingual) plays a key role in supporting work order creation for the FMO and Service departments. This position is responsible for ensuring the delivery of high-quality facility services to our customers by determining requirements, answering inquiries, and resolving problems.Key...
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Bilingual Call Centre Representative
3 weeks ago
Ottawa, Ontario, Canada Black & McDonald Full timeAbout This Career OpportunityThe Centralized Call Centre Representative (bilingual) plays a crucial role in supporting work order creation for the FMO and Service departments. This position ensures the delivery of high-quality facility services to our customers by responding effectively to their inquiries and resolving problems.Key ResponsibilitiesSupport...
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Bilingual Call Centre Representative
2 weeks ago
Ottawa, Ontario, Canada Black & McDonald Full timeAbout This RoleThe Centralized Call Centre Representative reports to the Call Centre Supervisor. Their primary focus is to support work order creation for the FMO and Service departments to ensure the delivery of high-quality facility services to our customers. This position will respond effectively to serve customers by determining requirements, answering...
-
Bilingual Call Centre Representative
2 weeks ago
Ottawa, Ontario, Canada Black & McDonald Full timeAbout This RoleThe Centralized Call Centre Representative will be responsible for supporting work order creation for the FMO and Service departments to ensure the delivery of high-quality facility services to our customers. This position will respond effectively to customer inquiries, resolve problems, and maintain the work database of the Computerized...
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Bilingual Call Centre Representative
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Ottawa, Ontario, Canada Black & McDonald Full timeAbout This OpportunityThe Centralized Call Centre Representative (bilingual) plays a key role in supporting work order creation for the FMO and Service departments. This position is responsible for ensuring the delivery of high-quality facility services to our customers. The successful candidate will respond effectively to customer inquiries, resolve...
-
Bilingual Call Centre Representative
1 month ago
Ottawa, Ontario, Canada Black & McDonald Full timeAbout This OpportunityThe Centralized Call Centre Representative (bilingual) plays a key role in supporting work order creation for the FMO and Service departments. This position is responsible for ensuring the delivery of high-quality facility services to our customers. The successful candidate will respond effectively to customer inquiries, resolve...
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