Bilingual Customer Service Representative

2 weeks ago


Ottawa, Ontario, Canada Randstad Full time
Customer Service Representative Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Customer Service Representative. As a key member of our contact centre team, you will be responsible for providing exceptional customer service to callers in a fast-paced and dynamic environment.

Key Responsibilities:
  • Provide customer service to callers in a professional and courteous manner
  • Respond to customer inquiries and resolve issues in a timely and efficient manner
  • Work collaboratively with internal stakeholders to resolve customer issues
  • Meet or exceed performance metrics and quality standards
Requirements:
  • Bilingualism in English and French (written and verbal)
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and adapt to changing priorities
  • High school diploma or equivalent required

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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