French Bilingual Customer Service Representative

4 weeks ago


Ottawa, Ontario, Canada TEKsystems Full time
Job Title: French Bilingual Customer Service Representative

Join our team of customer service professionals and take on a challenging role as a French Bilingual Customer Service Representative. In this position, you will be responsible for providing exceptional customer service to clients in both French and English.

Job Summary:

We are seeking a highly skilled and bilingual customer service representative to join our team. As a French Bilingual Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service to clients in both French and English.

Key Responsibilities:
  • Handle customer inquiries and resolve issues in both French and English
  • Provide exceptional customer service to clients
  • Work in a fast-paced call center environment
  • Meet or exceed performance metrics and quality standards
  • Stay up-to-date on company policies and procedures
Requirements:
  • Bilingual in French and English
  • 1 year of call center experience
  • Basic knowledge of RRSPs/TFSAs
  • Ability to work in a fast-paced environment
  • Excellent communication and problem-solving skills
What We Offer:
  • Competitive hourly rate of $21
  • 100% remote work opportunity
  • 4-month contract with the possibility of renewal
  • Monday to Friday, 7AM-9PM availability
About TEKsystems:

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership.

We are an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.



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