Hotel Operations Manager

3 weeks ago

Belleville, Ontario, Canada Comfort Inn Belleville Full time
Job Summary

We are seeking a highly skilled Hotel Operations Manager to join our team at Comfort Inn Belleville. The successful candidate will be responsible for overseeing the daily operations of the hotel, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities
  • Develop and implement policies and procedures for daily operations
  • Supervise staff and conduct performance reviews
  • Negotiate with suppliers for the provision of materials and supplies
  • Conduct training sessions and ensure staff are equipped with the necessary skills to perform their duties
  • Prepare budgets and monitor revenues and expenses
  • Implement marketing activities and prepare marketing plans
  • Arrange for and oversee maintenance activities
  • Address customers' complaints or concerns and ensure their needs are met
  • Assist clients/guests with special needs and provide exceptional customer service
  • Develop and implement business plans to drive growth and revenue
  • Establish work schedules and manage events
  • Organize and maintain inventory and ensure that all necessary supplies are available
  • Ensure health and safety regulations are followed and maintain a safe working environment
Requirements
  • 2 years to less than 3 years of experience in a similar role
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet tight deadlines
  • Attention to detail and ability to multitask
  • Flexibility and ability to adapt to changing circumstances
  • Team player with a client-focused approach
Benefits
  • Group insurance benefits
  • Other benefits
  • Permanent employment
  • 30 to 40 hours per week
  • English language

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