Technical Support Specialist
3 hours ago
We are seeking a highly skilled Technical Support Specialist to join our team at Booster Prep Inc.
Job Summary:The Technical Support Specialist will be responsible for providing technical assistance and support to our users, ensuring that they have a seamless experience with our systems and applications.
Key Responsibilities:- Provide technical support and troubleshooting for computer systems, networks, and software applications
- Respond to user inquiries and resolve technical issues in a timely and efficient manner
- Collaborate with internal teams to identify and resolve technical issues
- Develop and maintain technical documentation and knowledge base
- Participate in the design and implementation of technical solutions
- 7 months to less than 1 year of experience in a technical support role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Proficiency in MS Windows, Android, and iOS
Our team is a dynamic and collaborative environment that values innovation and excellence. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
Language:The primary language of work is English.
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