Operations Manager

3 weeks ago

Ottawa, Ontario, Canada Dynacare Full time
Job Title: Operations Manager

Description:

Dynacare is seeking an experienced Operations Manager to join our team. As an Operations Manager, you will be responsible for ensuring the efficient operation of the transportation department, supervising employees, and developing performance standards. You will also ensure employees deliver prompt and courteous service, promoting a professional patient environment, and maintain and develop professional relationships with existing and potential clients.

Key Responsibilities:

* Manage Dynacare's logistics and transportation, including onboarding new clients and customers
* Provide information into Director's operational plans and strategies
* Provide managerial leadership on the ground to a team of direct reports, including drivers, shipper/receivers, and mailroom/distribution clerks
* Build direct reports' capabilities by providing training in customer service and other areas
* Develop and execute a 3 to 12 month business plan that aligns with the organization's objectives for growth and operational excellence

Requirements:

* Advanced understanding of Warehouse and Distribution processes, including GPS and related technologies
* Possess proven customer service/customer interaction skills and selling aptitude
* Understand how to manage, mentor, train, and coach personnel
* Valid Driver license with clean abstract
* Experience with critical delivery systems
* Proficiency in MS Office suite (Word, Excel) and other computer programs like Arc Logistics

About Dynacare:

Dynacare is a leading health and wellness solutions provider in Canada. We are committed to delivering high-quality services to our clients and patients. As an Operations Manager, you will be part of a dynamic team that is passionate about making a difference in people's lives.

What We Offer:

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and diverse work environment
* Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and experienced Operations Manager looking for a new challenge, please submit your application today.

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