Customer Service Professional

2 days ago


Bridgewater, Nova Scotia, Canada goeasy Full time
About Us

easyhome is Canada's largest lease-to-own business. We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.

Role Overview

You will be a key member of our team, responsible for maximizing store revenues through effective management of customer accounts and payments past due. Your primary objective will be to educate and empower customers to achieve their financial goals through building credit.

Key Responsibilities
  • Manage customer accounts and collections to minimize overdue balances
  • Communicate the terms and conditions of our financial products and how we can help customers achieve their goals
  • Support retail operations by managing customer interactions, merchandise display, and store maintenance
  • Deliver exceptional customer service when supporting product delivery to customers' homes
Requirements

To succeed in this role, you will require:

  • A full class driver's license with a clean driving record
  • The ability to lift 50+ pounds and move large home goods (considered an asset)
Benefits

We offer a comprehensive benefits package, including:

  • Extended healthcare coverage, including mental health support and virtual healthcare access
  • 5 paid personal days, company-paid volunteer days, Sundays off, and a paid birthday off
  • Employee discounts on furniture, electronics, and appliances
Compensation

This role offers a competitive salary of $45,000 per year, based on your experience and qualifications. You will also have opportunities for career growth and professional development within our organization.



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