Customer Service Representative for President's Choice Financial
7 days ago
We are seeking a highly skilled Customer Service Representative to join our team as a Remote Bilingual Customer Care Specialist for President's Choice Financial.
Key Responsibilities:- Provide exceptional customer service through inbound calls, resolving issues and inquiries in a timely and professional manner.
- Manage customer relationships, ensuring satisfaction and loyalty.
- Collaborate with internal teams to resolve complex customer issues.
- Stay up-to-date on product information, company policies, and procedures.
- Bilingual (English and French) with excellent communication skills.
- 1+ year of experience in customer-facing roles, preferably in financial services.
- Strong analytical and problem-solving skills, with the ability to work in a fast-paced environment.
- Proficiency in software tools, including Microsoft Office and internet applications.
- Ability to work rotational shifts, including evenings and weekends.
- A competitive salary of $55,000 - $65,000 per annum, depending on experience.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The chance to make a real difference in customers' lives.
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