Customer Retention and Revenue Growth Specialist
3 days ago
easyhome is Canada's largest lease-to-own business, dedicated to helping everyday Canadians achieve their personal and financial goals. We make home goods affordable through weekly and monthly payment plans, empowering our customers to build a better life.
Job OverviewWe are seeking an experienced Customer Retention and Revenue Growth Specialist to join our team. As a key member of our retail operations team, you will play a vital role in maximizing store revenues by managing customer accounts and payments past due, educating and empowering customers to achieve their financial goals through building credit.
Key Responsibilities:- Maximize store revenues through effective management of customer accounts and payments past due
- Educate and empower customers to achieve their financial goals through building credit
- Support retail operations by managing customer accounts, collection activities, and the merchandising and maintenance of the store
- Deliver best-in-class service when supporting the delivery of our products to customers' homes
- Manage accounts receivables by monitoring overdue accounts on a weekly basis
To be successful in this role, you will need:
- A full class driver's license with a driver's abstract in good standing
- The ability to lift 50+ pounds and move large home goods (considered an asset)
We offer a comprehensive benefits package, including:
- Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
- 5 personal days, company-paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
- Employee discounts on furniture, electronics, and appliances
The estimated salary for this position is $45,000 - $60,000 per year, depending on experience.
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