Customer Sales Growth Specialist
1 day ago
We are one of Canada's fastest-growing companies, recognized as North America's Most Engaged Workplace. Our mission is to help everyday Canadians achieve their personal and financial goals by making home goods affordable.
Job DescriptionSalary: $45,000 - $60,000 per year
This role offers a comprehensive benefits package which goes beyond your base salary:
- Financial incentives, including monthly bonus plans and RRSP matching
- A range of health and lifestyle benefits, including extended healthcare coverage and paid volunteer days
- Employee discounts on furniture, electronics, and appliances, plus access to loans at lower interest rates
- Tuition assistance program and opportunities for leadership development
Key Responsibilities:
- BUILD superior customer sales experiences through in-person, phone, and email engagement
- Demonstrate compassion and empathy for customers, understanding their situations and offering solutions
- Communicate the terms and conditions of our financial products and how they can help customers achieve their goals
- Support retail operations by managing customer accounts, collection activities, and store maintenance
- Deliver best-in-class service when supporting product delivery to customers' homes
- Manage accounts receivables by monitoring overdue accounts on a weekly basis
We're looking for an excellent communicator who is people- and results-oriented, with a full Class 5 driver's license and a clean driving record. Previous experience in a customer-facing environment is also required.
BenefitsIn addition to a competitive salary, you'll receive:
- A generous benefits package that includes extended healthcare coverage and paid volunteer days
- Employee discounts on furniture, electronics, and appliances
- Access to loans at lower interest rates
- Tuition assistance program
- Opportunities for leadership development and recognition
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