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Renewal Business Development Manager

1 week ago


St John's, Newfoundland and Labrador, Canada Tbwa ChiatDay Inc Full time

We are seeking a skilled professional to join our Renewals Team as a Renewal Business Development Manager. In this role, you will play a key part in managing customer relationships, driving revenue growth, and ensuring seamless subscription renewals.

Key responsibilities include:

  • Managing a portfolio of customers, focusing on renewing software agreements, minimizing churn, and identifying opportunities for growth.
  • Collaborating with internal teams, including Sales and Customer Success to create and execute renewal strategies that drive predictable and efficient outcomes.
  • Developing and maintaining strong customer relationships, acting as a trusted advisor to align their business goals with renewal strategies.

To succeed in this role, you must have demonstrated success in managing customer relationships in roles such as Renewals Manager, Customer Success Manager, or equivalent.

You should be a self-motivated and results-oriented individual with a focus on delivering exceptional customer outcomes.