Human Resources Representative

3 weeks ago

St Catharines, Ontario, Canada City of St. Catharines Full time

About the Role:

This position is key in providing comprehensive support across all HR functions, including recruitment and selection, labour relations, training and development, and compensation and benefit administration.

Key Responsibilities:

  • Coordinate all aspects of recruitment and selection, including preparing job postings, coordinating interviews, conducting reference checks, and facilitating the onboarding process.
  • Provide support in labour relations by scheduling grievance meetings, assisting in negotiation preparations, revising collective agreement documents, and maintaining updated seniority lists.
  • Assist HR Specialist with various projects, ensuring timely and accurate completion of tasks.
  • Support the planning and execution of annual company events.
  • Handle administrative tasks, including answering calls, employment verification, responding to surveys, and issuing union member updates.

Benefits and Pension Administration:

  • Enroll new employees, maintain benefit databases, submit monthly remittances, and act as a central resource for benefit support and clarification of coverage.
  • Work with benefit providers/brokers to ensure plans and information are up-to-date and accurate.

Records Management and HRIS Maintenance:

  • Perform data entry and process forms.
  • Maintain records/filing system in accordance with retention by-laws.
  • Ensure employee profiles are accurate and up-to-date in the Human Resources Information System.

Customer Service and Team Support:

  • Provide exceptional customer service to external and internal stakeholders, acting as an ambassador for the Corporate Support Services Department.
  • Assist other HR staff in compiling metrics and projects as required.
  • Support the HR team in various key functions as needed and perform any other assigned duties.

About You:

Qualifications:

  • University degree in HR Management, Business Administration, Industrial/Labour Relations, or related field.
  • Completion of coursework for a professional HR designation (e.g., CHRP).
  • 3 years of recent HR experience, preferably in a unionized environment, including benefit administration, payroll, and HRIS.
  • Experience working with external agencies like the Ministry of Labour and Workplace Safety and Insurance Board.
  • Strong knowledge of relevant Acts and regulations (e.g., OHSA, ESA, LRA, Human Rights Code, WSIB, Pension and Benefits Act, AODA).

Other Requirements:

  • Ability to travel between City work locations may be required.
  • Proof of education will be required upon hire.

Skills:

  • Self-motivated with proven initiative and strong multitasking abilities.
  • Demonstrates professional customer service skills, effective communication, and strong attention to detail.
  • Demonstrated proficiency in Microsoft Office Suite, website maintenance, and quick adaptation to new software.
  • Works effectively in a team environment, liaising with internal and external stakeholders while maintaining strict confidentiality and integrity in handling sensitive information.
  • Proven completion of Ministry of Labour Worker Health and Safety Awareness training.
  • A demonstrated commitment to enhancing a safety culture.

What's in it for you:

Salary & Benefits: Get a competitive salary plus health, dental, vision, and life insurance coverage.

Flexibility: Achieve work-life balance with our hybrid work environment (for eligible positions).

Training: Access training and development funds to support your career growth.

Make Your Mark: Share your ideas, drive change, and leave a lasting impact through modernization efforts.

Great People: Work with a supportive team and leadership focused on your success.

Additional Information:

To ensure fairness and efficiency in our recruitment process, we kindly request that all applications be submitted through our official portal at .

We also advise applicants to maintain up-to-date contact information and regularly check their spam and junk email folders, as important communications regarding their application may be directed there.

The City of St. Catharines does not use AI Technology in any part of the recruitment process.

Dedicated to fostering an inclusive and accessible work environment, the City of St. Catharines is an equal opportunity employer committed to accommodating the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).

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