Human Resources Representative

4 weeks ago


St Catharines, Ontario, Canada City of St. Catharines Full time
About the Role

We are seeking a highly skilled and motivated Human Resources Representative to join our team at the City of St. Catharines. As a key member of our HR team, you will provide comprehensive support across all HR functions, including recruitment, labour relations, training and development, and compensation and benefit administration.

Key Responsibilities
  • Coordinate all aspects of recruitment and selection, including preparing job postings, coordinating interviews, conducting reference checks, and facilitating the onboarding process.
  • Provide support in labour relations by scheduling grievance meetings, assisting in negotiation preparations, revising collective agreement documents, and maintaining updated seniority lists.
  • Assist HR Specialist with various projects, ensuring timely and accurate completion of tasks.
  • Support the planning and execution of annual company events.
  • Handle administrative tasks, including answering calls, employment verification, responding to surveys, and issuing union member updates.
Benefit and Pension Administration
  • Enroll new employees, maintain benefit databases, submit monthly remittances, and act as a central resource for benefit support and clarification of coverage.
  • Work with benefit providers/brokers to ensure plans and information are up-to-date and accurate.
Records Management and HRIS Maintenance
  • Perform data entry and process forms.
  • Maintain records/filing system in accordance with retention by-laws.
  • Ensure employee profiles are accurate and up-to-date in the Human Resources Information System.
Customer Service and Team Support
  • Provide exceptional customer service to external and internal stakeholders, acting as an ambassador for the Corporate Support Services Department.
  • Assist other HR staff in compiling metrics and projects as required.
  • Support the HR team in various key functions as needed and perform any other assigned duties.
About You

We are looking for a highly motivated and organized individual with a strong background in HR management. The ideal candidate will have a university degree in HR Management, Business Administration, Industrial/Labour Relations, or a related field, and completion of coursework for a professional HR designation (e.g., CHRP). The candidate should have at least 3 years of recent HR experience, preferably in a unionized environment, including benefit administration, payroll, and HRIS.

The successful candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment and maintain strict confidentiality and integrity in handling sensitive information. They will also have a proven ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.

What's in it for you

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. As a member of our team, you will have the opportunity to make a meaningful contribution to the City of St. Catharines and be part of a dynamic and supportive work environment.



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