Human Resources Representative

4 weeks ago


St Catharines, Ontario, Canada City of St. Catharines Full time

About the Role:

This position is key in providing comprehensive support across all HR functions, including recruitment and selection, labour relations, training and development, and compensation and benefit administration.

Key Responsibilities:

  • Coordinate all aspects of recruitment and selection, including preparing job postings, coordinating interviews, conducting reference checks, and facilitating the onboarding process.
  • Provide support in labour relations by scheduling grievance meetings, assisting in negotiation preparations, revising collective agreement documents, and maintaining updated seniority lists.
  • Assist HR Specialist with various projects, ensuring timely and accurate completion of tasks.
  • Support the planning and execution of annual company events.
  • Handle administrative tasks, including answering calls, employment verification, responding to surveys, and issuing union member updates.

Benefit and Pension Administration:

  • Enroll new employees, maintain benefit databases, submit monthly remittances, and act as a central resource for benefit support and clarification of coverage.
  • Work with benefit providers/brokers to ensure plans and information are up-to-date and accurate.

Records Management and HRIS Maintenance:

  • Perform data entry and process forms.
  • Maintain records/filing system in accordance with retention by-laws.
  • Ensure employee profiles are accurate and up-to-date in the Human Resources Information System.

Customer Service and Team Support:

  • Provide exceptional customer service to external and internal stakeholders, acting as an ambassador for the Corporate Support Services Department.
  • Assist other HR staff in compiling metrics and projects as required.
  • Support the HR team in various key functions as needed and perform any other assigned duties.

About You:

We are seeking a highly motivated and organized individual to join our Human Resources team. The ideal candidate will have a university degree in HR Management, Business Administration, Industrial/Labour Relations, or a related field, and completion of coursework for a professional HR designation (e.g., CHRP).

The successful candidate will have 3 years of recent HR experience, preferably in a unionized environment, including benefit administration, payroll, and HRIS. Strong knowledge of relevant Acts and regulations (e.g., OHSA, ESA, LRA, Human Rights Code, WSIB, Pension and Benefits Act, AODA) is also required.

What's in it for you:

We offer a competitive salary, health, dental, vision, and life insurance coverage, flexibility with our hybrid work environment, training and development funds, and the opportunity to make a lasting impact through modernization efforts.



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