Human Resources Representative

2 weeks ago

St Catharines, Ontario, Canada City of St. Catharines Full time
About the Role:

We are seeking a skilled Human Resources Representative to join our team at the City of St. Catharines. As an essential member of our Human Resources department, you will provide comprehensive support across all HR functions, ensuring seamless operations and delivering exceptional service to both internal and external stakeholders.

Key Responsibilities:
• Coordinate all aspects of recruitment and selection, including preparing job postings, coordinating interviews, conducting reference checks, and facilitating the onboarding process.
• Provide support in labour relations by scheduling grievance meetings, assisting in negotiation preparations, revising collective agreement documents, and maintaining updated seniority lists.
• Assist the HR Specialist with various projects, ensuring timely and accurate completion of tasks.
• Support the planning and execution of annual company events.
• Handle administrative tasks, including answering calls, employment verification, responding to surveys, and issuing union member updates.

Benefit and Pension Administration:
• Enroll new employees, maintain benefit databases, submit monthly remittances, and act as a central resource for benefit support and clarification of coverage.
• Work with benefit providers/brokers to ensure plans and information are up-to-date and accurate.

Records Management and HRIS Maintenance:
• Perform data entry and process forms.
• Maintain records/filing system in accordance with retention by-laws.
• Ensure employee profiles are accurate and up-to-date in the Human Resources Information System.

Customer Service and Team Support:
• Provide exceptional customer service to external and internal stakeholders, acting as an ambassador for the Corporate Support Services Department.
• Assist other HR staff in compiling metrics and projects as required.
• Support the HR team in various key functions as needed and perform any other assigned duties.

Qualifications:
• University degree in HR Management, Business Administration, Industrial/Labour Relations, or related field.
• Completion of coursework for a professional HR designation (e.g., CHRP).
• 3 years of recent HR experience, preferably in a unionized environment, including benefit administration, payroll, and HRIS.
• Experience working with external agencies like the Ministry of Labour and Workplace Safety and Insurance Board.
• Strong knowledge of relevant Acts and regulations (e.g., OHSA, ESA, LRA, Human Rights Code, WSIB, Pension and Benefits Act, AODA).

Other Requirements:
• Ability to travel between City work locations may be required.
• Proof of education will be required upon hire.

Skills:
• Self-motivated with proven initiative and strong multitasking abilities.
• Demonstrates professional customer service skills, effective communication, and strong attention to detail.
• Demonstrated proficiency in Microsoft Office Suite, website maintenance, and quick adaptation to new software.
• Works effectively in a team environment, liaising with internal and external stakeholders while maintaining strict confidentiality and integrity in handling sensitive information.
• Proven completion of Ministry of Labour Worker Health and Safety Awareness training.
• A demonstrated commitment to enhancing a safety culture.

What's in it for you:
We offer a competitive salary, health, dental, vision, and life insurance coverage, flexibility, training, and the opportunity to make your mark and drive change.

About the City of St. Catharines:
The City of St. Catharines is committed to realizing its vision outlined in its strategic plan, focusing on safety, innovation, sustainability, and caring for today and generations to come.

How to Apply:
For more information and to apply, please visit our official portal at [insert link].

Note:
Please ensure you submit your application through our official portal to ensure fairness and efficiency in our recruitment process.

Accommodation:
The City of St. Catharines is an equal opportunity employer committed to accommodating the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).

Contact:
Please contact the Human Resources Division with any accessibility needs or questions.

Contact Information:
Human Resources Division, City of St. Catharines

Disclaimer:
The City of St. Catharines does not use AI technology in any part of the recruitment process.

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