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Service Advisor

1 month ago

Toronto, Ontario, Canada Volkswagen MidTown Toronto Full time

Job Summary:

We are seeking a skilled Service Advisor to join our team at Volkswagen MidTown Toronto. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities:

  • Provide expert advice to customers on vehicle maintenance and repair.
  • Schedule appointments and manage repair orders efficiently.
  • Handle customer inquiries and concerns in a professional and courteous manner.
  • Follow up with customers to ensure their satisfaction with the repair process.
  • Communicate effectively with customers and team members to ensure seamless service delivery.
  • Other duties as assigned by management.

What We Look For:

  • A positive attitude and strong customer service skills.
  • Experience as a Service Advisor or in a related role is an asset.
  • Knowledge of German/Volkswagen brand is considered an asset.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong organizational and time management skills.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Ability to maintain confidentiality and handle sensitive information.

About Us:

Volkswagen MidTown Toronto is a dynamic and growing dealership that values its employees and customers. We offer a competitive compensation package, opportunities for growth and development, and a positive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.

We are an equal opportunity employer and welcome applications from all candidates, including persons with disabilities. Accommodations are available upon request for candidates taking part in any stage of the selection process.