Service Advisor

3 weeks ago


Toronto, Ontario, Canada City Buick Chevrolet Cadillac GMC Full time

Job Summary:

At City Buick Chevrolet Cadillac GMC, we are seeking a highly skilled Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of attention prior, during, and after their service visit.

Key Responsibilities:

  • Consistently offer professional, friendly, and engaging service to our customers.
  • Ensure that customers receive the highest attention prior, during, and after their service visit.
  • Advise customers on the care of their vehicles and the value of maintaining their vehicles.
  • Schedule appointments and handle customer inquiries and concerns.
  • Follow up with the progress of each repair order during the day.
  • Handle telephone inquiries regarding work in process and appointments.
  • Perform additional duties as assigned.

Requirements:

  • A great attitude and a strong commitment to customer service.
  • Experience as a Service Advisor is strongly preferred, but not required.
  • Previous experience in a customer-focused industry is an asset.
  • Strong communication skills (verbal and written) and the ability to multi-task.
  • A valid driver's license and a calm, efficient, and organized demeanor.
  • Understanding of CDK is considered an asset.
  • Ability to work in a fast-paced environment and a commitment to delivering the highest level of customer service.

About Us:

At City Buick Chevrolet Cadillac GMC, we value our employees and strive to create a positive and supportive work environment. We offer competitive compensation and benefits packages, as well as opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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