Service Advisor

3 weeks ago


Toronto, Ontario, Canada BMW Toronto Full time

Service Advisor Opportunity at BMW Toronto

We are seeking a highly motivated and experienced Service Advisor to join our team at BMW Toronto. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible experience.

Key Responsibilities:

  • Greet customers in a friendly and professional manner
  • Review vehicle history and data to promote required service and recommendations
  • Accurately document client concerns and contact information
  • Keep clients updated on vehicle status
  • Accurately report diagnostics and estimates to the customer
  • Document approved repairs and update promise times
  • Review all written notes and charges on the invoice
  • Review and ensure all open RO's are closed as quickly as possible

Requirements:

  • Minimum 2 years experience as a Service Advisor
  • Positive and friendly attitude
  • Strong desire to provide an exceptional client experience
  • Excellent follow-up and follow-through skills
  • Ability to sell luxury products and services

What We Offer:

  • Salary based pay plan plus bonuses
  • Great working environment
  • Drive your brand incentive
  • Team outings
  • Health, dental, and life insurance; profit sharing opportunities
  • A family-run and owned dealership

At BMW Toronto, we value our employees and offer a competitive compensation package. If you are a motivated and experienced Service Advisor looking for a new challenge, we encourage you to apply today.


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