Service Advisor

4 weeks ago


Toronto, Ontario, Canada Volkswagen MidTown Toronto Full time

Job Summary:

We are seeking a skilled Service Advisor to join our team at Volkswagen MidTown Toronto. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities:

  • Advise customers on the care and maintenance of their vehicles.
  • Schedule appointments and manage repair orders.
  • Handle customer inquiries and concerns in a professional and courteous manner.
  • Follow up on the progress of each repair order throughout the day.
  • Communicate with customers via phone regarding changes and status updates.
  • Provide excellent customer service and support to ensure customer satisfaction.

Requirements:

  • A great attitude and strong work ethic.
  • Experience as a Service Advisor is strongly preferred.
  • Knowledge of German/Volkswagen brand is considered an asset.
  • Ability to thrive in a fast-paced environment.
  • A valid driver's license.
  • Strong organizational and time management skills.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a team environment.

About Us:

Volkswagen MidTown Toronto is committed to providing exceptional service and support to our customers. We are a dynamic and growing organization that values our employees and strives to create a positive and inclusive work environment.

Why Join Our Team:

We offer a competitive salary and benefits package, as well as opportunities for growth and development. Our team leaders take pride in mentoring and supporting our employees to ensure their success.

We are an equal opportunity employer and welcome applications from all candidates, including persons with disabilities. Accommodations are available upon request for candidates taking part in any stage of the selection process.


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