Healthcare Administrative Assistant

1 week ago

Fergus, Ontario, Canada Groves Memorial Community Hospital Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as an Ambulatory Care/Diagnostic Imaging Clerk at Groves Memorial Community Hospital. This is a casual opportunity that requires excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.

Key Responsibilities
  • Provide reception and clerical support to the Diagnostic Imaging, Physiotherapy, Respiratory Therapy, Diabetes Education, Clinical Nutrition, and Speech and Language Pathology departments.
  • Answer telephone calls, retrieve voicemail, and return calls in a timely and professional manner.
  • Schedule appointments in conjunction with clinicians for adults and pediatric clients.
  • Receive clients with scheduled visits and provide them with necessary information and support.
  • Enter new clients and outpatients into the hospital's electronic medical record system, including scheduling and attending appointments.
  • Process out-patient information forms and prepare charts for departments.
  • Maintain and manage waiting lists through the hospital's electronic scheduling system.
  • Manage financial transactions, including billing for procedures.
  • Prepare and track month-end statistical information as required.
  • Maintain office supply inventory for departments.
  • Manage the storage and retrieval of charts.
  • Responsible for word processing and communications, including photocopying, faxing, and typing required for departments.
  • Send reports and discharge notices to referring physicians.
  • Cancelling and rescheduling patient appointments for sick or vacation days.
  • Attend staff meetings and prepare meeting minutes.
  • Pick up and drop off mail.
  • Set up payroll for posting and manager approval.
  • Photocopy materials, reports, and laminating.
  • Shred confidential department papers.
  • General office organization.
  • Maintain client confidentiality.
  • Supervise any volunteers with non-clinical duties.
  • Receive orders as they arrive and check packing slips.
  • Provide active filing space in the Diagnostic Imaging department by scanning and electronically filing current films, as well as indexing and purging.
  • Assist with maintaining monthly and annual statistics/workload measurement information.
Requirements
  • Secondary School Commercial or Equivalent with Receptionist and Clerical Skills.
  • Medical Office Administration Certificate (or related program).
  • Skilled in computer applications, including Microsoft (Word, Excel, Outlook) and Meditech (Admissions/Registration, Community Wide Scheduling, Order Entry).
  • Ability to work independently.
  • Exceptional organizational and time management skills with the demonstrated ability to multi-task and use time efficiently.
  • Effective problem solver with demonstrated critical thinking and conflict resolution skills.
  • Exceptional communication, public relations, interpersonal, and negotiation skills.
  • Self-motivated, with demonstrated well-developed work habits.
  • Ability to stand for long periods of time.
  • Ability to perform physical work.
  • Satisfactory performance and attendance required.
  • Satisfactory Reference Checks required prior to start date.
  • Must provide a Police Vulnerable Sector Check.
  • Must complete a Pre-Employment Health Assessment prior to being hired.
Working Conditions

This is a casual opportunity that requires the ability to work a variety of shifts, including days, evenings, and weekends. The successful candidate will be required to work in a fast-paced environment and be able to multitask and prioritize tasks effectively.

Salary

The salary for this position is $ - $ per hour.

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