Healthcare Support Specialist

1 week ago


Fergus, Ontario, Canada R Khanuja Dentistry Professional Corporation Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at R Khanuja Dentistry Professional Corporation. As a key member of our support staff, you will play a vital role in ensuring the smooth operation of our dental practice.

Key Responsibilities
  • Patient Communication
    • Interview patients to obtain comprehensive case histories, including medical and dental information.
    • Schedule and confirm appointments, ensuring accurate and up-to-date patient records.
  • Administrative Tasks
    • Complete insurance and other claim forms in a timely and accurate manner.
    • Maintain a secure and organized filing system, both physical and digital.
    • Order supplies and manage inventory to ensure efficient office operations.
  • Documentation and Data Entry
    • Enter and format electronic medical reports and correspondence, preparing spreadsheets and documents for review.
    • Initiate and maintain confidential medical files and records, adhering to HIPAA guidelines.
  • Support Services
    • Prepare draft agendas for meetings and take, transcribe, and distribute minutes.
    • Provide exceptional customer service, responding to patient inquiries and concerns in a professional and courteous manner.
Benefits
  • Health and Wellness
    • We offer a comprehensive dental plan to ensure our team members receive the best possible care.
  • Work Environment
    • Parking is available on site, making it convenient for our team members to commute to work.
    • We maintain a permanent work schedule, ensuring stability and consistency for our team.
    • Our office operates on a standard 40-hour workweek, providing a healthy work-life balance.


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