Alumni Relations Manager

1 month ago

Vancouver, British Columbia, Canada Thompson Rivers University Full time
Key Responsibilities

The Alumni Relations Manager plays a pivotal role in building and maintaining the internal and external connections of the advancement community at Thompson Rivers University. This involves developing and implementing programs, services, and communication strategies that foster strong partnerships and support the university's strategic priorities and philanthropic goals.

The successful candidate will be responsible for managing all aspects of the Alumni Relations Office, including people, relationships, finances, and processes. They will provide strong leadership skills, ensuring engagement metrics are set and met, volunteer management is professional and efficient, community relations are fostered, high-quality events are produced, and revenues are handled credibly.

The Manager will oversee all support staff involved in alumni relations, alumni events, alumni records, and alumni communications, including hiring, evaluating, training, and managing. They will have a continual liaison with Directors, Managers, Deans, Alumni Board, community volunteers, and mentors in matters related to engagement, communication, and honoring of TRU alumni.

Major Responsibilities:

  • Develop and manage the Alumni Office annual budget
  • Manage direct reports, auxiliary employees, and volunteers, including hiring, providing direction, training, probationary reviews, performance reviews, coaching, and development
  • Coordinate and supervise contracted event and management service companies to ensure all external events profile the university in a professional and positive manner to the public and in the media
  • Provide a written annual strategic plan for the Alumni Relations Office, incorporating the needs of all faculties, athletics, and internal stakeholders as it intersects with the mission of the office
  • Responsible for researching, tracking, and reporting alumni engagement activity targets
  • Manage all aspects of the communications/marketing plans, both digital and printed, that are distributed from the Alumni Office and continually evaluate messaging and distribution of materials related to the Alumni activities to ensure accuracy, accountability, and professionalism
  • Collaborate with faculties to produce and promote annual alumni events that are designed to engage, motivate, and educate alumni, donors, and friends on the ROI's of staying connected to the institution
  • Direct the implementation of all aspects of the Career Mentoring Program, including recruitment and acknowledgement of volunteer mentors, collaboration with internal faculties and facilities, internal and external communication campaigns, tracking, analyzing, and reporting on all aspects of the growth of the program
  • Accountable for the accurate execution of institutional policies and procedures, designing and maintaining manuals where needed
  • Generate a work environment that is innovative and collaborative yet structured enough to empower staff and volunteers to be highly effective while presenting the institution in a professional and positive manner within the focuses of the department

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