Customer Onboarding Manager
3 weeks ago
At American Express Global Business Travel, we're looking for a skilled Customer Onboarding Manager to lead our global projects. As a key member of our team, you'll be responsible for ensuring a seamless onboarding experience for our customers, working closely with internal partners, teams, and third parties.
Main Responsibilities:
- Lead customer onboarding and migration experiences, ensuring timely and successful project delivery.
- Develop and manage detailed project plans, ensuring scope and approach are understood and aligned with stakeholders.
- Design work breakdown structures and resource allocation plans, defining roles and responsibilities.
- Ensure all client requirements are understood and documented, facilitating effective project execution.
- Collaborate with Solutions Design teams to complete project handovers and readiness assessments.
Requirements:
- Strong project management skills, with experience in leading global projects.
- Excellent communication and relationship-building skills, with the ability to motivate teams and stakeholders.
- Business English mandatory, with multi-lingual capability advantageous.
- Commercial awareness and strong relationship-building skills.
What We Offer:
- A dynamic and inclusive work environment, with opportunities for growth and development.
- A competitive salary and benefits package, including flexible benefits and travel perks.
- Access to global tuition assistance and a learning platform, with over 20,000 courses available.
- A commitment to Diversity, Equity, and Inclusion, with opportunities to connect with colleagues through global Inclusion Groups.
We're an equal-opportunity employer, committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation at any point during the hiring process, please let your recruiter know.
-
Customer Onboarding Manager
2 weeks ago
Toronto, Ontario, Ontario, Canada Enso Connect Full timeAre you ready to help shape the direction of a dynamic SaaS-based technology startup? This is your opportunity to significantly impact how we support our customers and grow our business. Join us at Enso Connect as a Customer Onboarding Manager and take on a crucial role in advancing our mission to modernize the hospitality industry.What We DoEnso Connect is...
-
Customer Onboarding Manager
3 weeks ago
Toronto, Ontario, Canada American Express Global Business Travel Full timeAt American Express Global Business Travel, we're looking for a talented Customer Onboarding Manager to join our team. As a key member of our organization, you will be responsible for leading the customer onboarding experience, ensuring seamless integration with internal partners, teams, and third parties. Your focus will be on delivering regional and global...
-
Customer Onboarding Project Manager
4 weeks ago
Toronto, Ontario, Canada American Express Global Business Travel Full timeAt American Express Global Business Travel, we're looking for a skilled Customer Onboarding Project Manager to lead our customer onboarding experience. As a key member of our team, you'll be responsible for ensuring a seamless transition for our customers, working closely with internal partners, teams, and third parties as needed.Main Responsibilities:Lead...
-
Customer Onboarding Specialist
2 months ago
Toronto, Ontario, Canada STAN AI Full timeAbout STAN AISTAN AI is a cutting-edge technology company that provides innovative AI solutions for the real estate industry. Our mission is to empower property managers to manage their properties autonomously, and we're looking for a talented Customer Onboarding Specialist to join our team.Job SummaryWe're seeking a highly skilled Customer Onboarding...
-
Customer Onboarding Project Manager
2 months ago
Toronto, Ontario, Canada American Express Global Business Travel Full timeJob Title: Customer Onboarding ManagerAt American Express Global Business Travel, we're committed to helping our customers achieve success through our innovative travel solutions. We're seeking a highly skilled Customer Onboarding Manager to lead the customer onboarding experience, ensuring seamless integration with our internal partners, teams, and...
-
Customer Onboarding Project Manager
4 weeks ago
Toronto, Ontario, Canada American Express Global Business Travel Full timeAt American Express Global Business Travel, we're looking for a talented Customer Onboarding Project Manager to join our team. As a key member of our organization, you'll be responsible for leading the customer onboarding experience, ensuring seamless integration with internal partners, teams, and third parties. Your focus will be on implementing regional...
-
Customer Onboarding Specialist
2 weeks ago
Toronto, Ontario, Canada AutoTrader Full timeJob Title: Customer Onboarding SpecialistThe Customer Onboarding Specialist will play a critical role in ensuring a seamless customer experience by conducting a Welcome Onboarding call to discuss client products and provide key features and benefits. This position requires a strong ability to optimize the onboarding process and experience for clients,...
-
Customer Onboarding Expert
4 weeks ago
Toronto, Ontario, Canada CLIO Full timeCustomer Onboarding SpecialistAt Clio, we're passionate about delivering exceptional customer experiences. As a Customer Onboarding Specialist, you'll play a critical role in ensuring our customers get the most out of our products and services.Key Responsibilities:Develop and execute onboarding strategies to drive customer adoption and...
-
Customer Onboarding Specialist
4 weeks ago
Toronto, Ontario, Canada STAN AI Full timeAbout the RoleWe are seeking a highly skilled Customer Onboarding Specialist to join our team at STAN AI. As a key member of our Customer Success Team, you will play a critical role in guiding Enterprise Property Management firms through the STAN setup experience.Key ResponsibilitiesProvide detailed account walkthroughs and assist new STAN customers with...
-
Customer Onboarding Solutions Specialist
21 hours ago
Toronto, Ontario, Canada Loopio Full timeUnlock Customer Potential with LoopioWe are seeking a highly skilled Customer Onboarding Solutions Specialist to join our team at Loopio. In this role, you will play a crucial part in ensuring seamless onboarding experiences for our customers.About the RoleThis is a remote position that offers flexibility and autonomy. As a key member of our Enablement...
-
Customer Onboarding Director
2 weeks ago
Toronto, Ontario, Canada American Express Global Business Travel Full timeGrowing Corporate Travel Solutions with UsAmerican Express Global Business Travel is a pioneering force in the industry, driving innovation and excellence in every aspect of travel management. As a key member of our team, you'll play a crucial role in shaping the future of corporate travel, focusing on customer onboarding and migration. Your mission will be...
-
Expert Customer Onboarding Specialist
6 days ago
Toronto, Ontario, Canada Loopio Full timeCustomer Onboarding ExpertThis is a challenging and rewarding role for an experienced customer onboarding specialist to join our team at Loopio. The ideal candidate will have a proven track record of successfully onboarding customers in a B2B SaaS environment.The job involves working closely with our Sales team to ensure a seamless handoff during the...
-
Customer Success Onboarding Specialist
3 weeks ago
Toronto, Ontario, Canada SysAid Technologies Full timeAt SysAid, we empower organizations by leveraging AI to drive business success. As a fast-growing SaaS company, we serve over 4,000 customers across 140 countries, helping more than 9 million users enhance their productivity every day. Our innovative Service Management platform is transforming how businesses operate globally.As our Customer Success Manager...
-
Customer Success Onboarding Specialist
4 weeks ago
Toronto, Ontario, Canada SysAid Technologies Full timeAt SysAid, we're on a mission to empower organizations by leveraging AI to drive their success. As a fast-growing SaaS company, we serve over 4,000 customers across 140 countries, helping more than 9 million users enhance their productivity every day. Our innovative Service Management platform is transforming how businesses operate globally.As our Customer...
-
Customer Success Onboarding Specialist
4 weeks ago
Toronto, Ontario, Canada SysAid Technologies Full timeAt SysAid, we're on a mission to empower organizations by leveraging AI to drive their success. As a fast-growing SaaS company, we serve over 4,000 customers across 140 countries, helping more than 9 million users enhance their productivity every day. Our innovative Service Management platform is transforming how businesses operate globally.As our Customer...
-
Customer Success Onboarding Specialist
3 weeks ago
Toronto, Ontario, Canada SysAid Technologies Full timeAt SysAid, we empower organizations by leveraging AI to drive their success. As a fast-growing SaaS company, we serve over 4,000 customers across 140 countries, helping more than 9 million users enhance their productivity every day. Our innovative Service Management platform is transforming how businesses operate globally.As our Customer Success Manager...
-
Customer Success Onboarding Professional
2 weeks ago
Toronto, Ontario, Canada SysAid Technologies Full timeAt SysAid, we empower organizations by leveraging AI to drive their success. As a fast-growing SaaS company, we serve over 4,000 customers worldwide, assisting over 9 million users in enhancing their productivity daily. Our innovative Service Management platform is revolutionizing how businesses operate globally.The Customer Success Onboarding Manager role...
-
Customer Onboarding Specialist
1 month ago
Toronto, Ontario, Canada CLIO Full timeAbout the RoleWe are seeking a highly skilled Customer Onboarding Specialist to join our Customer Enablement team at Clio. As a key member of our team, you will play a critical role in delivering exceptional onboarding experiences to our customers, ensuring they get the most out of our products and services.Key ResponsibilitiesDesign and deliver daily live...
-
Customer Onboarding Experience Specialist
19 hours ago
Toronto, Ontario, Canada AutoTrader Full timeWe are seeking a highly skilled Customer Onboarding Experience Specialist to join our team at AutoTrader. This is an exciting opportunity for a customer-focused professional to take ownership of the onboarding process, ensuring a seamless experience for our clients.Job Summary:The ideal candidate will have a minimum of 2-3 years of customer support...
-
Client Onboarding Specialist
4 weeks ago
Toronto, Ontario, Canada The Leadership Agency Full timeClient Onboarding SpecialistWe are seeking a highly skilled Client Onboarding Specialist to join our team at The Leadership Agency. As a Client Onboarding Specialist, you will be responsible for onboarding new clients and ensuring they are utilizing our platform to its full potential.Key Responsibilities:Onboard new clients through email, phone, and...