Bilingual Spanish Technical Support Specialist

3 weeks ago


Toronto, Ontario, Canada TouchBistro Full time

We are seeking a skilled Bilingual Spanish Technical Support Specialist to join our team at TouchBistro. As a representative of our customer support team, you will be responsible for providing technical assistance to our customers via phone, email, and chat. Your excellent communication skills and ability to resolve complex technical issues will be invaluable to our team.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and chat
  • Collaborate with internal teams to resolve customer issues
  • Analyze and troubleshoot complex technical issues
  • Develop and implement solutions to improve customer satisfaction
  • Stay up-to-date with product knowledge and technical advancements

Requirements:

  • Strong technical skills and ability to learn new technologies quickly
  • Excellent communication and problem-solving skills
  • Bilingual in English and Spanish, both oral and written
  • Experience working in a fast-paced technical environment
  • Ability to work independently and as part of a team

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual with a passion for technology, we encourage you to apply.



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