Technical Support Specialist

2 weeks ago

Toronto, Ontario, Canada Volante Systems Full time

Volante Systems, a leading Enterprise Point-of-Sale (POS) company, is seeking an experienced Bilingual Technical Support Specialist to join its support team in Toronto, Ontario and Charlotte, North Carolina offices.

About Volante Systems

We're a fast-growing company that sells our hospitality solutions to blue-chip customers across North America. Our team of over 100 employees is dedicated to delivering flexible, scalable, and reliable POS software in diverse environments.

Job Description

This is a great opportunity for an enthusiastic and talented Bilingual Technical Support Specialist to gain experience and grow within a growing company. As a member of our support team, you'll be interacting with external clients of Volante, whom are users of our POS Software. Tickets will be dealt with through phone calls and emails.

You'll be analyzing break/fix issues and working with empathy and sense of urgency to deliver solutions to meet customer/partner needs. You'll also document all customer interactions and resolutions in the existing case management systems, actively contribute to our technical knowledge base, online community, and other technical documentation.

Additionally, you'll collaborate with internal teams in identifying product defects, designing solutions, and testing. Required skills and qualifications include Bilingual English/French capabilities, 2+ years in a Technical Support or Help Desk role, preferably in SaaS, 1+ years working with/exposure to SQL, and 1+ years working in/exposure to Linux or Windows operating systems.

Benefits

As a valued member of our team, you'll enjoy a competitive salary of $80,000-$110,000 per year, depending on your level of experience. You'll also receive comprehensive benefits, including health, dental, vision, vacation + PTO, free parking, company socials, flexible work hours, casual office environment, and free snacks.

Furthermore, you'll have opportunities for career growth and professional development, as well as a chance to make a meaningful contribution to our company's success.

  • Technical Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada WZMH Architects Full time

    Job Title: Technical Support Specialist - ITWe are seeking a highly skilled Technical Support Specialist to join our team at WZMH Architects. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and clients.Key Responsibilities:Provide technical support and assistance to employees and...

  • Technical Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada GenieAll Full time

    Job Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at GenieAll. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients. This includes troubleshooting and resolving technical issues, providing training and guidance,...

  • Technical Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada Hitech Bay Inc Full time

    Job Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Hitech Bay Inc. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, resolving complex technical issues, and ensuring a high level of customer satisfaction.Key...

  • Technical Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada GeologicAI Inc. Full time

    Job Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at GeologicAI Inc. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our users, ensuring that they have the necessary tools and resources to perform their jobs...

  • Technical Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada Connexall Full time

    Job Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Connexall. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers, ensuring that their computer systems and networks are running smoothly and efficiently.Key...

  • Technical Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada Identity Digital Canada Corp Full time

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at Identity Digital Canada Corp. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, troubleshooting and resolving technical issues, and maintaining a high level of...

  • Technical Support Specialist

    3 weeks ago

    Toronto, Ontario, Canada Kinka Family Full time

    Kinka Family Job DescriptionTechnical Support SpecialistAt Kinka Family, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional support to our customers, resolving technical issues, and ensuring seamless communication between customers and our...

  • Technical Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada Valiantys Inc. Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Valiantys Inc. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients, ensuring that their information systems are running smoothly and efficiently.Key...

  • Technical Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada CANADA INC. Full time

    Job Description:Role SummaryCANADA INC. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers, addressing their issues and concerns in a timely and professional manner.Key ResponsibilitiesCustomer Support: Respond to...

  • Technical Support Specialist

    3 weeks ago

    Toronto, Ontario, Canada Tejas Consultants Inc. Full time

    Job Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Tejas Consultants Inc. The ideal candidate will have a strong background in computer systems and excellent communication skills.Provide technical assistance to users experiencing difficulties with computer systems, hardware,...

  • Technical Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada Kinka Family Full time

    Job DescriptionWe are seeking a skilled Technical Support Specialist to join our team at Kinka Family. As a Technical Support Specialist, you will be responsible for providing excellent customer service and technical assistance to our clients.Key ResponsibilitiesRespond to user inquiries and resolve technical issues in a timely and professional...

  • Technical Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada Citi College of Canadian Careers Full time

    Job Summary: We are seeking a skilled Technical Support Specialist to join our team at Citi College of Canadian Careers. As a Technical Support Specialist, you will be responsible for providing technical assistance to our students and staff, ensuring that our computer systems and networks are running smoothly.Key Responsibilities:Provide technical support to...

  • Technical Support Specialist

    3 weeks ago

    Toronto, Ontario, Canada Canada Inc. Full time

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a skilled Technical Support Specialist to join our team at Canada Inc. as a full-time permanent employee. In this role, you will be responsible for troubleshooting and resolving technical issues for our clients, as well as providing top-notch customer service.Key Responsibilities:Provide...

  • Technical Support Specialist

    3 weeks ago

    Toronto, Ontario, Canada National Employment and Consulting Inc. Full time

    Job Title: Technical Support SpecialistJob Summary:At National Employment and Consulting Inc., we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.Key Responsibilities:• Respond to...

  • Technical Support Specialist

    3 weeks ago

    Toronto, Ontario, Canada CANADA INC. Full time

    At CANADA INC., we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our clients. Your primary duties will include:Key ResponsibilitiesResponding to client inquiries and resolving technical issues in a timely and professional...

  • Technical Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada Canada Inc. Full time

    OverviewWe are seeking a skilled Technical Support Specialist to join our team at Canada Inc. in Montreal, Quebec. This is a permanent position offering a competitive salary of approximately $70,000 - $90,000 per year, depending on experience.About the JobThis exciting opportunity allows you to utilize your technical expertise to provide exceptional support...

  • Technical Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada GeologicAI Inc. Full time

    Job Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at GeologicAI Inc. The successful candidate will be responsible for providing technical support to our users, troubleshooting issues, and implementing solutions.Key Responsibilities:Provide technical support to users via phone,...

  • Technical Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada Dirox Canada Limited Full time

    Job Summary: We are seeking a skilled Technical Support Specialist to join our team at Dirox Canada Limited. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems, network, and internet connectivity.Key Responsibilities:Respond to user inquiries and provide...

  • Technical Support Specialist

    1 month ago

    Toronto, Ontario, Canada CB Canada Full time

    Technical Support SpecialistAt CB Canada, we are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have a strong background in technical support and be able to provide top-notch assistance to our clients.Key Responsibilities:Provide technical support to clients via phone, email, and chat Troubleshoot and resolve...

  • Technical Support Specialist

    1 month ago

    Toronto, Ontario, Canada Tata Consultancy Services Full time

    Job SummaryTata Consultancy Services is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing Tier 2 support to customers by researching, diagnosing, and resolving technical issues related to software and hardware. This role requires excellent communication skills, both...