Restaurant Operations Manager

3 weeks ago


Niagara Falls, Ontario, Canada Howard Johnson Plaza Hotel By Wyndham Full time

Restaurant Operations Manager

At Howard Johnson Plaza Hotel By Wyndham, we are seeking a highly skilled Restaurant Operations Manager to oversee the daily operations of our food service department. The ideal candidate will have a strong background in restaurant management, with experience in determining service types, implementing operational procedures, and balancing cash and completing balance sheets.

Key Responsibilities:

  • Determine type of services to be offered and implement operational procedures
  • Balance cash and complete balance sheets, cash reports and related forms
  • Conduct performance reviews
  • Cost products and services
  • Organize and maintain inventory
  • Ensure health and safety regulations are followed
  • Negotiate arrangements with suppliers for food and other supplies
  • Negotiate with clients for catering or use of facilities
  • Participate in marketing plans and implementation
  • Address customers' complaints or concerns
  • Provide customer service
  • Plan, organize, direct, control and evaluate daily operations

Supervision:

The Restaurant Operations Manager will supervise a team of 11-15 people and work in a fast-paced environment with tight deadlines. The ideal candidate will be accurate, client-focused, dependable, flexible, organized, reliable, and a team player.

Work Conditions and Physical Capabilities:

The Restaurant Operations Manager will work under pressure and be required to sit, stand, and walk for extended periods. The ideal candidate will be able to work in a combination of sitting, standing, and walking.

Personal Suitability:

The ideal candidate will possess the following personal qualities: accurate, client-focused, dependable, flexible, organized, reliable, and a team player.



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