Food and Beverage Operations Manager

4 days ago

Moncton, New Brunswick, Canada Marriott International Full time

Job Summary:

We are seeking a highly skilled and experienced Food and Beverage Operations Manager to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for supervising daily Food and Beverage (F&B) shift operations and ensuring compliance with all F&B policies, standards, and procedures.

Key Responsibilities:

  • Assist in the ordering of F&B supplies, cleaning supplies, and uniforms.
  • Supervise daily F&B shift operations and monitor compliance with all F&B policies, standards, and procedures.
  • Support and supervise an effective monthly self-inspection program.
  • Operate all department equipment as necessary and report malfunctions.
  • Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
  • Encourage and build mutual trust, respect, and cooperation among team members.
  • Understand employee positions well enough to perform duties in employees' absence.
  • Develop specific goals and plans to prioritize, organize, and accomplish work.
  • Monitor and maintain the productivity level of employees.
  • Verify that all team members/supervisors understand the brand-specific philosophy.
  • Maintain the operating budget and verify that standards and legal obligations are followed.
  • Assist supervisors in understanding team members' ever-changing needs and expectations and how to exceed them.
  • Celebrate and foster decisions that result in successes as well as failures.
  • Communicate areas that need attention to staff and follow up to verify understanding.
  • Coordinate cleaning programs in all F&B areas, identifying trends, and making recommendations for improvements.
  • Establish and maintain open, collaborative relationships with employees.
  • Create and nurture a property environment that emphasizes motivation, empowerment, teamwork, and passion for providing service.
  • Follow property-specific second effort and recovery plans.
  • Stay readily available and approachable for all team members.
  • Demonstrate knowledge of the brand-specific service culture.

Additional Responsibilities:

  • Provide information to supervisors and coworkers by telephone, in written form, email, or in person.
  • Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Analyze information and evaluate results to choose the best solution and solve problems.
  • Perform hourly job functions if necessary.
  • Extend professionalism and courtesy to team members at all times.
  • Comprehend budgets, operating statements, and payroll progress reports.
  • Perform other duties as assigned to meet business needs.

Requirements:

  • High school diploma or GED; 4 years of experience in the food and beverage, culinary, or related professional area.
  • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years of experience in the food and beverage, culinary, or related professional area.

Salary Range: $60,000 to $74,000 annually.

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