Guest Services Supervisor

4 weeks ago


Whistler, British Columbia, Canada Travel + Leisure Co Full time

Lead the Way in Exceptional Guest Service

As a Guest Services Supervisor at Travel + Leisure Co., you'll be the driving force behind delivering unforgettable experiences for our guests. With a passion for hospitality and a knack for leadership, you'll empower your team to exceed expectations and create lasting memories.

Key Responsibilities:

  • Lead daily front- and back-of-house guest service operations to ensure seamless check-in and check-out procedures.
  • Provide hands-on training and development for technical and soft skills customer service approaches.
  • Maintain positive customer and associate relationships through meaningful interaction.
  • Administer schedule adjustments to satisfy guest, associate, and financial requirements.
  • Support customer service standards that exceed guest expectations.

What We're Looking For:

  • Valid driver's license.
  • Demonstrated ability to work under pressure.
  • Basic leadership skills with ability to coach, mentor, and train staff.
  • Excellent verbal and written communication skills.
  • Working knowledge of various computer software programs, including property management systems.

Compensation: The hourly rate for this role is $28.50.

Why Travel + Leisure Co.? We're a company that puts the world on vacation. Our mission is simple: to deliver exceptional experiences for millions of travelers worldwide. Join our global team and build a career where memories start with you.



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