Guest Services Attendant
3 weeks ago
About Four Seasons:
At Four Seasons, we're dedicated to delivering exceptional guest experiences through a commitment to luxury and genuine heart. Our team members around the world create unforgettable moments for our guests, residents, and partners by providing personalized service and attention to detail.
About the Role:
We're seeking a highly skilled Guest Services Attendant to join our team at Four Seasons Resort & Residences Whistler. As a key member of our hospitality team, you'll be responsible for providing warm and welcoming experiences for our guests, from greeting them upon arrival to assisting with their departure.
Key Responsibilities:
- Greet guests and provide personalized service throughout their stay
- Assist with luggage handling and transportation
- Provide directions and recommendations for local attractions and activities
- Resolve guest complaints and concerns in a professional and courteous manner
- Work collaboratively with other team members to ensure seamless guest experiences
Requirements:
- Previous experience in customer service or a related field
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Class 5 BC Driver's license required
What We Offer:
- A competitive hourly wage
- Access to affordable shared staff accommodation
- Employee theme recognition days and events
- Complimentary meal per shift in our employee dining room
- Paid time off and additional floating holidays per year
Schedule & Hours:
We're open 24/7, 365 days a year, so we expect our service staff to be flexible in working mornings, evenings, weekends, and holidays.
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