Guest Services Ambassador

1 week ago

Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

About Four Seasons:

At Four Seasons, we strive to create unforgettable experiences for our guests, residents, and partners. Our team members around the world are dedicated to delivering exceptional service and luxury with a genuine heart. We believe that our employees are the key to our success, and we invest in their growth and development to ensure they have the skills and knowledge needed to excel in their roles.

About the Role:

We are seeking a highly motivated and customer-focused Guest Services Attendant to join our team at Four Seasons Resort & Residences Whistler. As a Guest Services Attendant, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive. Your primary responsibility will be to ensure that our guests have a seamless and enjoyable stay, from assisting with luggage to providing directions and recommendations.

Key Responsibilities:

  • Greet guests arriving by private car, taxi, or limo and assist them with their luggage.
  • Provide guests with directions, recommendations, and information about the town and its attractions.
  • Load luggage into cars for departing guests.
  • Handle all guest interactions with the highest level of hospitality and professionalism.
  • Accommodate special requests whenever possible.
  • Resolve customer complaints and assist with inquiries about hotel services, hours of operation, key personnel, in-house events, and more.

Requirements:

  • Previous experience in customer service.
  • Previous experience in a hotel or guest service role preferred.
  • Strong command of the English language.
  • Comfortable lifting and carrying 20+ pounds.
  • Class 5 BC Driver's license REQUIRED.
  • Clean driving record.
  • Excellent commitment to service.
  • Ability to work in Canada.

What We Offer:

  • Access to affordable shared staff accommodation.
  • Employee theme recognition days and events - Employee of the Month, Years of Service celebrations, birthday events, etc.
  • Complimentary meal per shift in our employee dining room.
  • Paid time off; vacation days and additional floating holidays per year.
  • Excellent training and development program.
  • Employee gym and fitness classes such as Pilates and Yoga.
  • Discovery Nights at Four Seasons worldwide.

Schedule & Hours:

We are a 24/7 operation, and we expect our service staff to be flexible in working mornings, evenings, weekends, and holidays.

  • Guest Services Ambassador

    2 months ago

    Whistler, British Columbia, Canada Executive Hotels Full time

    Job Title: Guest Services AmbassadorAt Executive Suites Hotel and Resort Squamish, we are seeking a highly skilled Guest Services Ambassador to join our team. As a key member of our Front Office department, you will be responsible for delivering exceptional guest experiences and ensuring that every stay with us is memorable and enjoyable.Key...

  • Guest Services Ambassador

    2 months ago

    Whistler, British Columbia, Canada Executive Hotels Full time

    Job Title: Guest Services AmbassadorAt Executive Suites Hotel and Resort Squamish, we are seeking a highly skilled Guest Services Ambassador to join our team. As a key member of our Front Office department, you will be responsible for delivering exceptional guest experiences and ensuring that every stay with us is memorable and enjoyable.Key...

  • Guest Services Ambassador

    2 months ago

    Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    About Four SeasonsFour Seasons Hotels and Resorts is a world-class luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.About the RoleWe are seeking a Guest Services...

  • Guest Services Ambassador

    2 months ago

    Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    About Four SeasonsFour Seasons Hotels and Resorts is a world-class luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.About the RoleWe are seeking a Guest Services...

  • Guest Services Ambassador

    2 months ago

    Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    About Four SeasonsFour Seasons Hotels and Resorts is a world-class luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.About the RoleWe are seeking a Guest Services...

  • Guest Services Ambassador

    2 months ago

    Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    About Four SeasonsFour Seasons Hotels and Resorts is a world-class luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.About the RoleWe are seeking a Guest Services...

  • Overnight Guest Services Ambassador

    2 months ago

    Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons Hotels and Resorts:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our company culture is built on a foundation of respect, empathy, and a passion for delivering unforgettable moments to our guests.About the Role:We are seeking a highly skilled...

  • Overnight Guest Services Ambassador

    2 months ago

    Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons Hotels and Resorts:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our company culture is built on a foundation of respect, empathy, and a passion for delivering unforgettable moments to our guests.About the Role:We are seeking a highly skilled...

  • Guest Services Ambassador

    2 weeks ago

    Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    About Four SeasonsFour Seasons Hotels and Resorts is a world-renowned luxury hospitality company that strives to deliver exceptional guest experiences through a commitment to excellence and a passion for innovation. Our team members around the world are dedicated to creating unforgettable moments for our guests, residents, and partners.About the RoleWe are...

  • Guest Services Ambassador

    2 weeks ago

    Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons:At Four Seasons, we're committed to delivering exceptional guest experiences through a world-class employee experience and company culture. Our team members around the world create unforgettable moments for our guests, residents, and partners by providing genuine hospitality and luxury services.About the Role:We're seeking a highly skilled...

  • Guest Services Ambassador

    2 months ago

    Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    About Four SeasonsWe are a collective of individuals who strive to deliver exceptional guest experiences through a commitment to luxury and genuine heart. Our team members around the world create unforgettable moments for our guests, residents, and partners by providing a world-class employee experience and company culture.About the RoleWe are seeking a...

  • Guest Services Ambassador

    2 months ago

    Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    About Four SeasonsWe are a collective of individuals who strive to deliver exceptional guest experiences through a commitment to luxury and genuine heart. Our team members around the world create unforgettable moments for our guests, residents, and partners by providing a world-class employee experience and company culture.About the RoleWe are seeking a...

  • Guest Services Ambassador

    2 months ago

    Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the luxury hospitality industry, renowned for its exceptional service, world-class amenities, and unparalleled guest experiences. Our company culture is built on a foundation of respect, empathy, and a passion for delivering unforgettable moments for our guests.About the Role:We are...

  • Guest Services Ambassador

    2 months ago

    Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the luxury hospitality industry, renowned for its exceptional service, world-class amenities, and unparalleled guest experiences. Our company culture is built on a foundation of respect, empathy, and a passion for delivering unforgettable moments for our guests.About the Role:We are...

  • Guest Services Ambassador

    4 weeks ago

    Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the luxury hospitality industry, renowned for its exceptional service, world-class amenities, and unparalleled guest experiences. Our company culture is built on a foundation of respect, empathy, and a passion for delivering unforgettable moments for our guests.About the Role:We are...

  • Guest Services Ambassador

    2 months ago

    Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the luxury hospitality industry, renowned for its exceptional service, world-class amenities, and unparalleled guest experiences. Our company culture is built on a foundation of respect, empathy, and a passion for delivering unforgettable moments for our guests.About the Role:We are...

  • Guest Services Ambassador

    2 months ago

    Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the luxury hospitality industry, renowned for its exceptional service, world-class amenities, and unparalleled guest experiences. Our company culture is built on a foundation of respect, empathy, and a passion for delivering unforgettable moments for our guests.About the Role:We are...

  • Guest Services Ambassador

    2 months ago

    Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    About Four SeasonsFour Seasons Hotels and Resorts is a world-class luxury hospitality company that is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Our deeply instilled culture is personified by our employees – people who share a single focus and are inspired to offer great...

  • Guest Services Ambassador

    2 months ago

    Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    About Four SeasonsFour Seasons Hotels and Resorts is a world-class luxury hospitality company that is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Our deeply instilled culture is personified by our employees – people who share a single focus and are inspired to offer great...

  • Guest Services Ambassador

    2 months ago

    Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    About Four SeasonsFour Seasons Hotels and Resorts is a world-class luxury hospitality company that is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Our deeply instilled culture is personified by our employees – people who share a single focus and are inspired to offer great...