Customer Service Representative

16 hours ago

Regina, Saskatchewan, Canada O2 Consulting Full time
Job Title: Customer Satisfaction Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Satisfaction Representative. In this role, you will be responsible for developing and implementing communication strategies to ensure exceptional customer experiences.

Key Responsibilities:
  • Develop and implement communication strategies to enhance customer satisfaction
  • Provide exceptional customer service and support through various channels
  • Collaborate with internal teams to resolve customer issues and concerns
  • Monitor and analyze customer feedback to identify areas for improvement
  • Stay up-to-date with industry trends and best practices in customer service
Requirements:
  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A recognition and reward program for outstanding performance
Language of Work:

English

Working Hours:

40 hours per week

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