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Customer Service Representative

2 months ago


Regina, Saskatchewan, Canada Equation Staffing Solutions Full time
Temporary Customer Service Representative Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Temporary Customer Service Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Present accurate quotes to customers and provide expert guidance on product features and benefits.
  • Provide timely and effective customer service through scheduled call backs and delivery follow ups.
  • Process orders and ensure timely delivery of products, maintaining accurate records of customer interactions and transactions.
  • Assist customers in understanding product features, benefits, and installation procedures.
  • Other assignments as assigned by management.
Requirements:
  • 2+ years of experience in a customer service role, with a strong focus on sales and customer satisfaction.
  • Excellent interpersonal, communication, and computer skills, with the ability to quickly learn new product offerings.
  • Sales experience and a customer-focused approach are highly desirable.
  • Knowledge of the building materials industry is an asset.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

About Equation Staffing Solutions:

We are a successful and award-winning staffing and recruitment agency, specializing in the placement of candidates on a temporary, contract, or permanent basis. Our team is dedicated to providing exceptional service and support to our clients and candidates, and we are committed to building long-term relationships.