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Bilingual Customer Service Representative
2 months ago
We are seeking a highly organized and detail-oriented Bilingual Customer Service Coordinator to join our team in Ottawa. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.
Key Responsibilities:
- Provide world-class customer service to clients via phone and email
- Resolve customer complaints and issues in a timely and professional manner
- Work collaboratively with internal teams to resolve customer issues
- Develop and maintain strong relationships with clients
- Stay up-to-date on product knowledge and company policies
Requirements:
- 2+ years of experience in a customer service role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Bilingualism in English and French (written and verbal)
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, please submit your application today.
