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Customer Service Representative

2 months ago


Ottawa, Ontario, Canada Randstad Full time

About the Role

We are seeking a Bilingual Claims Service Representative to join our team in Ottawa. If you are a customer-focused individual with excellent communication skills, we encourage you to apply.

Key Responsibilities

  • Provide exceptional customer service to clients in a call center environment.
  • Communicate effectively with clients in English and another language.
  • Resolve customer complaints and concerns in a timely and professional manner.

Requirements

  • High school diploma or equivalent.
  • Minimum 1 year of experience in a customer service role.
  • Proficiency in a second language, spoken and written.