Bilingual Customer Service Ambassador
3 weeks ago
Randstad is a world leader in contingent workforce management and professional staffing. We're looking for skilled professionals like you to join our team.
Salary
$54,000 - $64,000 per year, depending on experience.
Job Description
We are seeking a bilingual customer service representative to work with us in the heart of Ottawa. As a key member of our team, you'll be responsible for providing exceptional customer service to clients. Your primary focus will be on assisting customers with their inquiries and resolving any issues they may have in a timely and professional manner.
Required Skills and Qualifications
* Fluency in both English and French (spoken and written)
* 1-2 years of customer service experience
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment
Benefits
* Competitive salary and benefits package
* Opportunities for advancement and professional growth
* A dynamic and supportive work environment
What You'll Do
- Provide world-class customer service to clients via phone, email, and chat
- Assist customers with their inquiries and resolve any issues they may have
- Collaborate with internal teams to ensure seamless customer experience
- Stay up-to-date with product knowledge and industry trends
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