Strategic Operations Manager

1 week ago

Old Toronto, Ontario, Canada Veta Virtual Full time
About Veta Virtual

Veta Virtual is a rapidly growing company that is redefining the traditional virtual receptionist industry. We are actively seeking energetic and passionate individuals who are eager to learn and grow. Our mission is to make a long-term positive impact with sustainable business practices.

Job Summary

We are seeking a strategic and results-driven business leader who excels at leading and optimizing business processes to drive growth and efficiency. You will be a trusted advisor working closely with the CEO and COO, turning our roadmap into action.

Key Responsibilities
  • Lead the execution of the company's highest priorities across various teams while working on long-term special projects and strategic initiatives.
  • Develop, implement, and improve frameworks for company-wide and team-specific goal setting and measurement.
  • Identify inefficiencies in workflows and processes; recommend and implement improvements.
  • Support the CEO and COO in responsibility chart management, including hiring, recruiting, and onboarding top talent.
  • Analyze data and metrics to inform strategic decisions and project planning.
  • Lead and execute technology management processes.
Requirements
  • A minimum of 5 years of experience in management consulting, corporate strategy, or business operations and finance is required.
  • Bachelor's degree in Business Administration, Management, or related field.
  • Experience in leading and managing a team with direct reports.
  • Direct client-facing experience, with exceptional communication, listening, and negotiation skills.
  • Strong project management skills with a proven track record of delivering successful initiatives.
  • Extreme attention to detail and excellent analytical, problem-solving, and organizational abilities.
  • Proficiency in managing OKRs and KPIs.
  • Experience with technology vendor selection and implementation processes.
  • Adaptability to wear multiple hats and thrive in a fast-paced environment.
Preferred Qualifications
  • Experience in a tech-enabled service business.
  • Any technical or subject-matter expert competencies are highly desirable.
What We Offer
  • Base Compensation: A compensation package with a base salary between 130-150K CAD.
  • Additional Compensation: Performance bonus based on individual and company performance.
  • Paid Time Off: A 15-day minimum paid time off and unlimited unpaid time policy.
  • Remote Work Environment: Enjoy the flexibility of being fully remote.
  • Career Growth Opportunities: We prioritize promoting from within.
  • Learning and Development: Access to various training programs, workshops, and courses.
  • Performance Recognition: Regular performance reviews and feedback sessions.
  • Regular Team Events: Company-wide events and regular team events to foster connections.

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