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Strategic Operations Manager

2 months ago

Old Toronto, Ontario, Canada Alma Care Retreat Inc. Full time
About Alma Care Retreat Inc.

We are a leading provider of maternal health services, dedicated to delivering exceptional care to our clients. As a key member of our team, you will play a pivotal role in shaping and executing our operations.

Job Summary

We are seeking a highly skilled and experienced Strategic Operations Manager to join our team. The successful candidate will be responsible for leading our operational efforts, driving business growth, and ensuring exceptional customer experiences.

Key Responsibilities
  • Operational Leadership: Provide strategic guidance and oversight to our operational teams, ensuring seamless execution of our business plans.
  • Business Development: Identify and pursue new business opportunities, driving revenue growth and market expansion.
  • Customer Service: Develop and implement customer-centric strategies, ensuring exceptional service delivery and high customer satisfaction.
  • Project Management: Lead cross-functional projects, ensuring timely completion and successful outcomes.
  • Financial Management: Analyze financial reports, identifying areas for improvement and implementing cost-saving initiatives.
Requirements
  • Proven Track Record: Minimum 5 years of experience in operational roles, with a proven track record of success.
  • Business Acumen: Strong understanding of business operations, with the ability to analyze complex data and make informed decisions.
  • Leadership Skills: Excellent leadership and communication skills, with the ability to motivate and inspire teams.
  • Industry Knowledge: Strong knowledge of the maternal health industry, with a passion for delivering exceptional care.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking to join a dynamic team, please submit your application.