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Strategic Operations Manager

2 months ago

Old Toronto, Ontario, Canada Alma Care Retreat Inc. Full time
About Alma Care Retreat Inc.

We are a leading provider of maternal health services, dedicated to delivering exceptional care to our clients. As a key member of our team, you will play a pivotal role in shaping and executing our operations.

Job Summary

We are seeking a highly skilled and experienced Strategic Operations Manager to join our team. The successful candidate will be responsible for leading our operational efforts, driving business growth, and ensuring exceptional customer experiences.

Key Responsibilities
  • Operational Leadership: Provide strategic guidance and oversight to our operational teams, ensuring seamless execution of our business plans.
  • Business Development: Identify and pursue new business opportunities, driving revenue growth and expanding our market presence.
  • Customer Service: Develop and implement customer-centric strategies, ensuring exceptional service delivery and high customer satisfaction.
  • Project Management: Lead cross-functional projects, driving results-oriented initiatives and ensuring timely completion.
  • Financial Management: Analyze financial reports, identifying areas for improvement and providing strategic recommendations to drive business growth.
Requirements
  • Proven Track Record: Minimum 5 years of experience in operational roles, with a proven track record of success in driving business growth and improving operational efficiency.
  • Strategic Thinking: Ability to think strategically, identifying opportunities for growth and improvement, and developing effective plans to drive results.
  • Leadership Skills: Proven leadership skills, with the ability to motivate and inspire teams to achieve exceptional results.
  • Communication Skills: Excellent communication skills, with the ability to effectively communicate with stakeholders, including customers, employees, and leadership.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking to join a dynamic team, please submit your application.