Restaurant Shift Manager

6 days ago

Orangeville, Ontario, Canada Wendy's Restaurant Full time
Job Title: Shift Manager

We are seeking a skilled Shift Manager to join our team at Wendy's Restaurant. As a Shift Manager, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Team Leadership: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that tasks are completed efficiently and effectively.
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner, ensuring that our customers receive a positive experience.
  • Inventory Management: Maintain records of stock, repairs, sales, and wastage, ensuring that our inventory is accurately tracked and managed.
  • Reporting: Prepare and submit reports on sales, inventory, and other key performance indicators, providing insights to management on areas for improvement.
Requirements:
  • Education: No degree, certificate, or diploma required.
  • Experience: 7 months to less than 1 year of experience in a food service environment.
  • Work Setting: Restaurant environment with fast-paced and dynamic conditions.
  • Physical Capabilities: Ability to stand for extended periods and work under pressure.
What We Offer:
  • Recognized Employer: We are a recognized employer of newcomers and refugees, providing diversity and cross-cultural training to create a welcoming work environment.
  • Support for Youth: We offer on-the-job training tailored to youth and provide awareness training to employees to create a welcoming work environment.
  • Support for Veterans: We provide awareness training to employees to create a welcoming work environment for Veterans.
  • Support for Indigenous People: We develop and maintain relationships with indigenous communities, indigenous-owned businesses, and organizations.
  • Support for Visible Minorities: We provide diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.
Language:

English is the primary language of communication in this role.

Work Hours:

35 hours per week.

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