Shift Manager

2 days ago

Orangeville, Ontario, Canada Wendy's Restaurant Full time
Job Summary

We are seeking a highly motivated and experienced Shift Manager to join our team at Wendy's Restaurant. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of our team members, including cooks, food service counter attendants, and food preparers.
    • Train and develop our team members to ensure they have the skills and knowledge needed to perform their jobs effectively.
  • Operations Management
    • Establish methods to meet work schedules and ensure that our restaurant is running efficiently.
    • Estimate ingredient and supply requirements for meal preparation and ensure that we have adequate stock levels.
    • Monitor and maintain records of stock, repairs, sales, and wastage.
  • Customer Service
    • Ensure that our customers receive exceptional service and that their complaints or concerns are addressed promptly and professionally.
  • Reporting and Administration
    • Prepare and submit reports on sales, inventory, and other key performance indicators.
Requirements
  • Education and Experience
    • No degree, certificate, or diploma required.
    • 7 months to less than 1 year of experience in a restaurant or food service environment.
  • Work Setting
    • Restaurant environment with fast-paced and dynamic conditions.
  • Physical Capabilities
    • Ability to stand for extended periods and work in a fast-paced environment.
  • Personal Suitability
    • Flexibility and ability to work in a team environment.
What We Offer
  • Recognized Employer
    • We are a recognized employer and offer a welcoming work environment for newcomers and refugees.
  • Support for Newcomers and Refugees
    • We provide diversity and cross-cultural training to create a welcoming work environment for newcomers and refugees.
  • Support for Youth
    • We offer on-the-job training tailored to youth and provide awareness training to employees to create a welcoming work environment for youth.
  • Support for Veterans
    • We provide awareness training to employees to create a welcoming work environment for Veterans.
  • Support for Indigenous People
    • We develop and maintain relationships with indigenous communities, indigenous-owned businesses, and organizations.
  • Support for Visible Minorities
    • We provide diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.

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