Outbound Contact Centre Representative
18 hours ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our Outbound Contact Centre team as an Outbound Contact Centre Representative. As a key member of our team, you will be responsible for delivering exceptional customer service to our clients, resolving their inquiries and issues in a timely and professional manner.
Key Responsibilities:
- Provide exceptional customer service to clients through phone, email, and chat channels.
- Resolve customer inquiries and issues in a timely and professional manner.
- Work collaboratively with internal teams to resolve complex customer issues.
- Meet or exceed performance metrics and targets.
- Participate in ongoing training and development to enhance skills and knowledge.
Requirements:
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet performance metrics.
- Basic computer skills and proficiency in Microsoft Office.
- Ability to work a variety of shifts, including evenings and weekends.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The opportunity to work with a leading financial institution.
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
-
Outbound Contact Centre Representative
4 days ago
Ottawa, Ontario, Canada TD Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Contact Centre team as an Outbound Contact Centre Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers through...
-
Outbound Contact Centre Representative
4 days ago
Ottawa, Ontario, Canada TD Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Contact Centre team as an Outbound Contact Centre Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers through...
-
Contact Centre Outbound Specialist
3 months ago
Ottawa, Canada TD Bank Full time**Contact Centre Outbound Specialist**: - 431431BR **Job Category - Primary** - Call Center **Work Location** - 1595 Telesat Court **Employment Type** - Regular **City** - Ottawa **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.50 **Workplace Model** - Hybrid **Pay Details** **Department Overview** "Welcome to TD. How can I...
-
Outbound Contact Centre Representative
1 week ago
Ottawa, Canada TD Bank Full time**Work Location**: Canada **Hours**: 37.5 **Line of Business**: Personal & Commercial Banking **Pay Details**: **Department Overview** **Helping is at the heart of everything **we do **at **our **contact **centr **es **, **and **we’re **proud of the value that we can deliver **from 7am EST - 12am EST, **7-days **a week for more than 2 **7 **million...
-
Outbound contact centre representative
5 days ago
Ottawa, Canada TD Full timeLieu de travail: CanadaHoraire: 37.5Secteur d’activité: Services bancaires personnels et commerciauxDétails de la rémunération : Nous avons à cœur d’offrir une rémunération juste et équitable à tous nos collègues. En votre qualité de candidat ou de candidate, nous vous encourageons à avoir une conversation franche avec votre recruteur et à...
-
Outbound contact centre representative
6 days ago
Ottawa, Canada TD Full timeLieu de travail: CanadaHoraire: 37.5Secteur d’activité: Services bancaires personnels et commerciauxDétails de la rémunération : Nous avons à cœur d’offrir une rémunération juste et équitable à tous nos collègues. En votre qualité de candidat ou de candidate, nous vous encourageons à avoir une conversation franche avec votre recruteur et à...
-
Inbound/outbound Call Centre Operator
3 months ago
Ottawa, Canada CAA North & East Ontario Full time**POSITION: Inbound/Outbound Call Centre Operator** **LOCATION: Work-From-Home** **TERM: Full-Time, 1 Year Contract** **Summary**: The Call Centre Operator works an average of 38.5 hours per week; 12-hour shifts on a 2-week rotation. Week 1: Sunday _**Monday Tuesday**_ Wednesday Thursday _**Friday Saturday**_ Week 2: _**Sunday**_ Monday Tuesday...
-
Outbound Sales Representative
3 months ago
Ottawa, Canada The Mobile Shop Full time**The Mobile Shop Careers - Outbound Sales Representative** **What is The Mobile Shop?** Technology is a part of our everyday lives. We at The Mobile Shop connect thousands of Canadians every year with the newest and most innovative phones and plans that the market has to offer. Our **Outbound Sales Representative** are our front-line advisors that use...
-
Bilingual Contact Centre Representative
3 months ago
Ottawa, Canada TD Bank Full time**Bilingual Contact Centre Representative**: - 416849BR **Job Category - Primary** - Call Center **Work Location** - 1595 Telesat Court **Employment Type** - Regular **City** - Ottawa **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Hybrid **Pay Details** **Department Overview** **Department...
-
Bilingual Contact Centre Representative
2 weeks ago
Ottawa, Ontario, Canada OXARO Full timeAbout the RoleWe are seeking a highly skilled and bilingual individual to join our team as a Bilingual Contact Centre Representative. As a key member of our customer service team, you will be responsible for providing exceptional support to individuals seeking information about government programs.Key ResponsibilitiesRespond to inbound inquiries regarding...
-
Bilingual Contact Centre Representative
2 weeks ago
Ottawa, Ontario, Canada OXARO Full timeAbout the RoleWe are seeking a highly skilled and bilingual individual to join our team as a Bilingual Contact Centre Representative. As a key member of our customer service team, you will be responsible for providing exceptional support to individuals seeking information about government programs.Key ResponsibilitiesRespond to inbound inquiries regarding...
-
Bilingual Contact Centre Representative
2 weeks ago
Ottawa, Ontario, Canada OXARO Full timeAbout the RoleWe are seeking a highly skilled and bilingual individual to join our team as a Bilingual Contact Centre Representative. As a key member of our customer service team, you will be responsible for providing exceptional support to individuals seeking information about government programs.Key ResponsibilitiesRespond to inbound inquiries regarding...
-
Contact Center Representative
2 weeks ago
Ottawa, Canada Cari Full timep>As an Investment Representative (IR) you are the primary point of contact for Scotia iTRADE clients through our inbound Contact Centre. As a licensed IR, you will execute trade orders on behalf of clients. You will provide prompt, accurate and professional service, while ensuring call quality standards and an exceptional level of customer service are...
-
Outbound Contact Centre Representative
3 days ago
Ottawa, Canada The Toronto-Dominion Bank (Canada) Full timeDescription : Department Overview Helping is at the heart of everything we do atour contact centres, and we’re proud of the value that we can deliver from 7am EST – 12am EST, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you’ll make a meaningful difference to our business, our...
-
Contact Centre Representative
2 days ago
Ottawa, Ontario, Canada TD Bank Full timeCentre de contact, Services bancaires canadiens, Cartes de créditPostuler : HybrideLocations : Ottawa, OntarioType de temps : Temps pleinPublié le :Date de fin pour postuler : 30 septembre 2024 (Il reste 4 jours pour postuler)ID de la demande d'emploi : R_1368467Lieu de travail : CanadaHoraire : 37.5 heures par semaineSecteur d'activité : Services...
-
Contact Centre Representative
2 days ago
Ottawa, Ontario, Canada TD Bank Full timeCentre de contact, Services bancaires canadiens, Cartes de créditPostuler : HybrideLocations : Ottawa, OntarioType de temps : Temps pleinPublié le :Date de fin pour postuler : 30 septembre 2024 (Il reste 4 jours pour postuler)ID de la demande d'emploi : R_1368467Lieu de travail : CanadaHoraire : 37.5 heures par semaineSecteur d'activité : Services...
-
Information Officer, Contact Centre
4 months ago
Ottawa, Canada National Capital Commission Full time**Job Level**: RE-03 $50,375 to $63,754 **Closing Date**: 05/02/24 **INFORMATION OFFICER, CONTACT CENTRE**: The Public, Legal and Corporate Affairs Branch is looking for an Information Officer for an indeterminate position. The position is classified as a RÉ-03 ($50,375 to $63,754 per annum). Salary under review. **ABOUT US**: The National Capital...
-
Bilingual Contact Service Representative
6 days ago
Ottawa, Ontario, Canada OXARO Full time**Bilingual Contact Centre Representative Opportunity** Seeking a highly skilled and bilingual individual to provide exceptional customer service and support to government program inquirers. Salary: $17 - 21/hour **About the Opportunity** We are a dynamic and inclusive consulting firm, part of the greater Raymond Chabot Grant Thornton & Grant Thornton...
-
Bilingual Contact Service Representative
4 days ago
Ottawa, Ontario, Canada OXARO Full timeA Bilingual Contact Centre Representative is responsible for receiving inbound inquiries regarding government programs by telephone, chat, and email, providing information and performing contract-dependant tasks. OXARO Inc. is a fast-growing consulting firm in Ottawa, seeking outgoing and driven individuals to join their team in a dynamic, inclusive work...
-
Outbound Contact Centre Representative
5 days ago
Ottawa, Canada TD Bank Full timeLieu de travail: CanadaHoraire: 37.5Secteur d’activité: Services bancaires personnels et commerciauxDétails de la rémunération: Nous avons à cœur d’offrir une rémunération juste et équitable à tous nos collègues. En votre qualité de candidat ou de candidate, nous vous encourageons à avoir une conversation franche avec votre recruteur et à...