Aftermarket Support Specialist

5 days ago

Kamloops, British Columbia, Canada Finning Full time

About the Role:

We are seeking a highly skilled Aftermarket Support Specialist to join our team at Finning. As a key member of our sales team, you will be responsible for providing technical support and solutions to our customers.

Key Responsibilities:

  • Provide technical support and solutions to customers, including testing, measuring, and evaluating equipment products.
  • Develop and maintain client information data utilizing Finning's CRM software.
  • Maintain sound customer relationships and communicate effectively with customers, Product Manager, and other applicable groups in the company.
  • Represent the Company in a professional and ethical manner.

Qualifications:

  • Bachelor of Business Administration or an equivalent.
  • Technical and/or Parts experience is an asset.
  • 2 years technical sales experience.
  • Ability to demonstrate results in marketing or sales operations, understanding deeply how to capture the attention of internal sales teams and external channel partners and customers.
  • Expert persuasion skills and the ability to captivate a room when delivering presentations and product demonstrations, regardless of the seniority of the audience.
  • Self-driven, tenacious, and optimistic - infusing everyone in the office with energy, passion, and positivity.

What We Offer:

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. We continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations/adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

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