Product Manager

1 month ago

Ottawa, Ontario, Canada University of Ottawa Full time
About the Role

The University of Ottawa is seeking a Product Manager - IT Solution Delivery to join our Information Technology team. As a key member of our team, you will be responsible for managing the delivery of IT solutions that support the strategic operations of our designated Faculty/Service.

You will work closely with technical and non-technical university staff to provide leadership and guidance in the implementation of application solutions. Your expertise in software development methodologies, tools, and techniques will be essential in designing conceptual and logical data models for our data warehouse environment.

Responsibilities
  • Project Planning and Business Case Preparation: Work with client managers to identify business and strategic needs, as well as opportunities for IT solutions to be applied to solve business problems and increase administrative efficiency and lower administrative costs.
  • Project Management: Organize inter-disciplinary project teams according to the needs of each project, lead and supervise their work, and negotiate with stakeholders to ensure that project teams are appropriately staffed.
  • Business Process Analysis and Design: Design complete solutions to complex business problems using expert knowledge of technology, business process analysis techniques, business process re-engineering, workflow analysis, etc.
  • Change Management: Ensure that appropriate change management strategies are in place for all supported applications, and address client concerns.
  • Communication: Coordinate communication among all stakeholders, and manage all documentation relating to technical subjects, business processes for management, users, and all stakeholders.
Requirements
  • University degree in Computer Science, Management Information Systems (MIS) or a related field.
  • Minimum five (5) years of experience in project planning, risk analysis, and project management in a complex and diverse IT environment.
  • Knowledge of computing principles and computer applications development methodologies.
  • Knowledge of business processes and management systems that are used by the University and/or the designated client group.
  • Knowledge of the University's and/or clients business operations and priorities to provide the appropriate advice and support.
  • Knowledge and experience in the use of software development methodologies, tools, and techniques and the software development life cycle.
  • Experience in managing multiple, cross-functional systems development projects.
  • Experience in creating estimates, in leading project planning, risk analysis, and in formulating risk mitigation strategies.
  • Demonstrated experience applying architect concepts, including modeling and technology selection and implementation.
  • Ability to negotiate and influence clients in accepting solutions that align both the strategic goals of the University and short and long-term client requirements.
  • Ability to proactively keep abreast of new/emerging technologies.
  • Bilingualism – French and English (spoken and written).

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