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Customer Service Team Lead

1 month ago

Vaughan, Ontario, Canada M.A.Y. Cosmetics Inc. Full time

Job Summary: We are seeking a highly skilled Customer Service Supervisor to join our team at M.A.Y. Cosmetics Inc. As a key member of our sales and service team, you will be responsible for leading a team of sales workers, authorizing payments, and resolving customer issues.

Key Responsibilities:

  • Assign sales workers to duties and establish work schedules
  • Authorize payments by cheque and resolve customer complaints
  • Organize and maintain inventory, and prepare reports on sales volumes and personnel matters
  • Work in a fast-paced environment, under pressure, with tight deadlines

Requirements:

  • 1 year to less than 2 years of experience in a similar role
  • Permanent employment, 30 to 40 hours per week
  • Fluent in English

About Us: M.A.Y. Cosmetics Inc. is a dynamic and growing company that values customer satisfaction and team collaboration.