Customer Service Representative

3 weeks ago


Vaughan, Ontario, Canada CAD Customer Service Full time

At CAD Customer Service, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers and will strive to provide the absolute best customer experience in support of multiple business units within our organization.

The ideal candidate will have exceptional customer service and listening skills, as well as excellent interpersonal, written and verbal communication skills. They will be able to work effectively as part of a team in a busy customer-driven environment and have strong analytical abilities and capability to research, extract, summarize, and communicate complex or diverse information.

Key Responsibilities:

  • Provides first point of contact for all customer inquiries and expedites customer orders as required.
  • Manages and processes the order entry of all sales orders received by email, fax, phone and electronic data interchange (EDI).
  • Investigates and resolves problems related to shipment of products, returns, credits, and orders.
  • Handles processing and issuing of RMA's and credits for returns.
  • Partners with the field and inside sales teams to meet and exceed all service expectations.
  • Participates in project team meetings in order to provide ideas, methods or changes to processes to improve customer satisfaction and overall efficiencies.

Requirements:

  • Post-secondary education degree required and minimum of 1 year experience in a customer-facing or order management role; or equivalent combination of education, relevant experience & training.
  • Experience working in the medical device industry highly desired.
  • SAP experience strongly preferred.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • Vaughan, Ontario, Canada CAD Customer Service Full time

    About the RoleThe Customer Care Representative, Bilingual, serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within CAD Customer Service. The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general inquiries with a focus...


  • Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer orders, resolving issues, and driving process improvements to exceed customer expectations.Key ResponsibilitiesProvide first-class...


  • Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual, serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within Terumo Medical Canada, Inc. (TMCI). The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general inquiries...


  • Vaughan, Ontario, Canada CAD Customer Service Full time

    Job OverviewWe are seeking an experienced Customer Service Representative to join our team at Terumo Medical Canada, Inc. (TMCI). As the first point of contact for customers, you will play a vital role in providing exceptional service and support.About the RoleThe successful candidate will be responsible for managing customer inquiries, processing orders,...


  • Vaughan, Ontario, Canada CAD Customer Service Full time

    About Terumo Medical CorporationTerumo Medical Corporation is a leading global medical device manufacturer that provides high-quality products and services to the healthcare industry. We are committed to delivering exceptional customer experiences and driving innovation in medical technology.Job Description: Medical Device Customer Service RepresentativeThe...


  • Vaughan, Ontario, Canada Aleem Ravji Insurance and Financial Services Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Aleem Ravji...


  • Vaughan, Ontario, Canada Lombardi Media Corporation Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Lombardi Media Corporation. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone and email.Key Responsibilities:Respond to customer inquiries in a timely and...


  • Vaughan, Ontario, Canada CB Canada Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at CB Canada. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and contributing to the growth and...


  • Vaughan, Ontario, Canada beBee Professionals Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to provide exceptional customer service to our clients. The ideal candidate will have a minimum of two years of customer service experience, excellent communication and interpersonal skills, and the ability to work independently and as part of a team.Key...


  • Vaughan, Ontario, Canada Lombardi Media Corporation Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Lombardi Media Corporation. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone and email.Key Responsibilities:Respond to customer inquiries in...


  • Vaughan, Ontario, Canada CB Canada Full time

    Customer Service Representative Job DescriptionWe are seeking an articulate and highly-skilled Customer Service Representative to join our team in the growing Manufacturing industry. As a Customer Service Representative, you will be responsible for creating durable and productive customer relationships in a fast-paced and dynamic environment.Key...


  • Vaughan, Ontario, Canada Challenger Motor Freight Full time

    At Challenger Motor Freight, we're looking for a skilled Customer Service Representative to join our team. As a key member of our sales team, you'll play a crucial role in supporting our sales representatives and ensuring exceptional customer satisfaction.Key Responsibilities:Collaborate with senior sales staff to create and maintain sales reports.Establish...


  • Vaughan, Ontario, Canada Rentokil Initial Full time

    Job Title: Customer Service RepresentativeRentokil Initial is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support to ensure their needs are met.Key Responsibilities:Answer all...


  • Vaughan, Ontario, Canada Rentokil Initial Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their concerns, and ensuring their satisfaction.Key Responsibilities:Respond...


  • Vaughan, Ontario, Canada Mircom Group of Companies Full time

    Job Title: Customer Service RepresentativeMircom Group of Companies is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle customer inquiries and...


  • Vaughan, Ontario, Canada Rentokil Initial Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Rentokil Initial. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.Key...


  • Vaughan, Ontario, Canada Sandra Behlok - Desjardins Insurance Agent Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Desjardins Insurance Agent team, you will play a vital role in providing exceptional customer service and support to our clients.Key Responsibilities:Schedule appointments...


  • Vaughan, Ontario, Canada University Health Network Full time

    Job Title: Customer Service RepresentativeAltum Health, a department within the University Health Network, is seeking a Customer Service Representative to support our team of clinicians and administrative professionals at our Vaughan clinic.Job Summary:The Customer Service Representative will perform multiple and individual product/service support activities...


  • Vaughan, Ontario, Canada Precise Parklink Full time

    Precise ParkLink Job Description:Job Title: Customer Service RepresentativeJob Summary:As a Customer Service Representative at Precise ParkLink, you will be responsible for providing exceptional customer care to our clients. This includes answering inquiries, assisting with payments, and resolving customer issues in a timely and professional manner.Key...


  • Vaughan, Ontario, Canada Mircom Group of Companies Full time

    Customer Service RepresentativeMircom Group of Companies is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and exceeding their expectations.Key...